Senior Implementation Consultant

Senior Implementation Consultant

Client Services provides industry-leading operational support to Visa's clients around the world. With our deep knowledge and expertise, we are a key internal partner to product and technology, bringing the voice of the customer into the design, development and successful deployment of Visa products and services. We are trusted partners to Visa's clients, providing expertise to support and successfully grow their business.

Our team brings payment solutions and associated services to clients around the globe. Our global clients and partners deploy our solutions to serve the needs of Small Businesses, Middle Market Clients, Large Corporate Clients, Multi Nationals and Governments. We work closely with Issuers, Merchants, Fin Tech's and other ecosystem players to deliver these services. We believe that the market is at an inflection point whereby Visa can play a larger role in building and delivering solutions around the world.

Our focus is to identify needs, assess opportunities and options and quickly act upon our vision while ensuring strong execution.

The Senior Implementation Consultant is an individual contributor responsible for leading complex implementations of Visa Commercial Solutions for financial institutions and fintech partners across North America. This role requires a strong balance of consulting, program management, and deep technical expertise, with a particular focus on API integrations and payment solutions.

This position leads end-to-end delivery of complex issuer implementations, including the launch of new or enhanced Visa Commercial Solutions programs. A key area of focus is the implementation of Visa Commercial Data Solutions and B2B Virtual Account Payment Method APIs, requiring strong experience with API architectures, integration patterns, and payment workflows.

The individual will coordinate with multiple cross-functional teams to develop and manage project deliverables, lead issuer and fintech project meetings, and provide regular updates to both external stakeholders and internal leadership on project status and risks.

Key Responsibilities:

• Lead program management for complex issuer and fintech implementations, ensuring delivery across multiple work streams
• Drive API-based implementations, including integration planning, alignment with technical teams, testing coordination, and issue resolution
• Act as a technical consultant, translating business requirements into scalable API and payment solutions
• Facilitate collaboration across product, engineering, and operations teams to meet implementation objectives
• Lead client engagement, including project governance, technical discussions, and executive-level presentations
• Develop clear, professional documentation, including implementation guides, workflows, and client-facing deliverables
• Provide subject matter expertise in commercial payments, data solutions, and API capabilities
• A significant portion of this role involves developing structured documentation and internal processes to support scalable and repeatable implementations.
• The position requires a high level of interaction and collaboration with business and technical leaders across the organization, serving as a subject matter expert to both clients and internal teams and operating as both a technical lead and client-facing consultant.

This position is a hybrid role based in our Atlanta, GA office location. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

• 8 years of work experience with a Bachelor's Degree, or at least 5 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or at least 3 years of work experience with a PhD

Preferred Qualifications

• 10 years of work experience with a Bachelors Degree or 8 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 years of work experience with a PhD
• PMP certification or demonstrated experience (at least 6+ years) with complex implementations using project management methodology
• Experience in implementation or consulting role within financial services, payments,…