IAM Business Analyst

Job Summary

The IAM Business Analyst will support critical identity and access management initiatives by defining and documenting IAM processes, developing operational runbooks, and building implementation playbooks. The role will focus on IAM data analysis, privileged user and access mapping, reconciliation, and gap analysis to identify risks and inconsistencies.

• Define and document IAM lifecycle processes, including provisioning, access rotation, and revocation.
• Develop operational runbooks for onboarding, support, and recovery procedures.
• Build and publish IAM playbooks that provide implementation guidance.
• Identify and map privileged users, roles, and access entitlements.
• Compile, merge, and normalize datasets from IAM, application, and system sources.
• Map users to systems and classify control planes and platforms.
• Perform gap analysis, risk scoring, and identify inconsistencies across IAM environments.
• Deduplicate data and resolve mismatches across various data sources.
• Inventory authentication methods and categorize applications based on findings.
• Engage with stakeholders to drive alignment across multiple teams.

• Experience with IAM process and lifecycle management.
• Experience with business analysis and requirements management.
• Experience performing IAM data analysis and reconciliation.
• Knowledge of access governance and entitlement analysis.
• Experience with risk analysis and gap assessments.
• Experience developing IAM playbooks and operational runbooks.
• Strong stakeholder engagement and communication skills.
• Experience analyzing and mapping users, systems, roles, and access entitlements.

• IAM domain expertise.
• Experience with IAM repositories and data hubs.
• Knowledge of Zero Trust and modern authentication.
• Data governance experience.
• Experience with reporting and dashboard development.
• Experience with audit and regulatory requirements.
• Project delivery experience.