Sr. IT Manager - Enterprise Systems Optimization

Align IT strategy with company objectives

Oversee IT applications: ERP, CRM, custom solutions, and business platforms

Lead and mentor IT development team

Our client is the US-based operating subsidiary of a world leader in heavy, off-road machinery. They are a global brand experiencing exciting growth across North America. They serve customers across North America with a commitment to reliability, innovation, and customer-first service.

This role will serve as the strategic technology leader for our client's enterprise applications. It offers a strategic seat at the table with executive exposure. This is not a maintenance role; it is a mandate to modernize, lead, and transform. You will own the full lifecycle of our ERP, CRM, and custom application portfolio, lead a high-performing team of IT professionals, and partner directly with the VP of Process & Systems and senior business leadership to drive technology-enabled competitive advantage.

The team is ready to grow under strong leadership.

Develop and execute a comprehensive IT systems strategy aligned to the company's business objectives. Collaborate with the VP of Process & Systems and executive stakeholders to identify technology needs and deliver solutions that drive efficiency and growth. Contribute to the IT roadmap and multi-year budget planning process. Stay current on emerging technologies and drive adoption of innovations that deliver competitive advantage.

Oversee the full lifecycle of enterprise applications — ERP, CRM, custom solutions, and other business-critical platforms. Ensure the reliability, scalability, security, and performance of all systems and infrastructure. Manage vendor and external partner relationships for software, integrations, and support services.

Lead and mentor a team of four developers, architects, and QA professionals. Establish and enforce best practices for development methodologies, coding standards, and quality assurance. Manage the project portfolio — ensuring on-time, on-budget delivery across multiple concurrent initiatives. Foster a culture of technical excellence, continuous improvement, and innovation.

Recruit, develop, and retain top IT talent. Conduct regular performance reviews and provide meaningful coaching and feedback. Create career development pathways that keep high performers engaged and growing.

Work closely with HR, Finance, Operations, Sales, and Product Support to understand business needs and translate them into technology requirements. Serve as a trusted technical advisor to non-technical business stakeholders. Facilitate effective communication between IT and all business units.

10+ years of progressive IT experience, with at least 5 years in a leadership role managing systems and development teams. Proven experience managing large-scale ERP and CRM platforms across the full lifecycle. Deep knowledge of system architecture, databases, networking, and security principles. Experience with cloud platforms (AWS, Azure, or GCP) and modern architectural approaches strongly preferred. Familiarity with Dev Ops practices, CI/CD pipelines, and automation tooling.

Strong project portfolio management skills — scope, budget, timeline, and quality. Change management expertise; ability to lead organizational and technical transformation. Exceptional communication skills — able to translate technical complexity for executive and business audiences. Bachelor's degree in Computer Science, Information Technology, Engineering, or related field required;
Master's degree preferred.