Data Center Support Engineer

Job Title:

Data Center Support Engineer Visa: US Citizen or Green Card Duration: 2080 hours

Location:

Atlanta, GA

Note:

• Drug Screen Required

• Power Edge Rack/Tower Experience, IDRAC experience, RHEL and Ubuntu OS, Experience working in a larger server environment

• Power Edge XE Server

• Support day to day data center activities
• Proactively walk the data center through the day, watching/alerting customer of amber lights, "hot " doors etc.
• Escort dispatched field engineers (when applicable)
• LOIS parts management (will be trained once onsite)
• Maintain documentation of the environment: serial numbers, elevations, runbooks, etc.
• Coordinate with customer for any maintenance activities: power maintenance, cooling maintenance, containment wall maintenance, etc.
• Performs BIOS lifecycle management, adding users, patching
• Triage with Dell support for scheduling FSE break/fix activities
• Works at the direction of the customer team to update versions as needed
• Resource must be onsite 5 days - there are no exceptions

After a candidate is selected, they will be required to complete the Client XE Server training via Tech Direct. We'll need the partner company to submit the access request promptly so the resident can get started. The plan is for the resident to complete the 50 hours of training during the background‑check period, and this must be finished before the residency start date.