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Senior ITSM Incident Manager | AI & ServiceNow Insights
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-08-22
Listing for:
Saransh Inc
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
AI Business & Operations, IT Specialist
Job Description & How to Apply Below
Saransh Inc. is seeking an experienced Incident Manager with 8+ years in ITSM to translate operational data into business insights. Strong Service Now reporting and exposure to AI-driven capabilities are required.
This onsite/hybrid role in Atlanta demands leadership in incident resolution, analytics, and executive communication. You will build dashboards, run weekly reviews, and partner with Problem Management to reduce recurrence, while driving automation opportunities to improve service
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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