Creative Operations Consultant Job Atlanta area,Georgia USA,IT/Tech

About the Role

The Senior Consultant is aworkstream and deliverable leader, responsible for translating strategy into action while ensuring clarity, quality, and forward momentum. This role balances independent delivery leadershipwithcoaching and enabling others, helping shape structured work plans and client-ready outputs that drive measurable outcomes.

As ICP continues to evolve as an integrated, insight-led partner, the Senior Consultant is essential to:

Lead work streams that connect strategic intent to tactical execution
Drive clarity in deliverables, decision-making, and team alignment
Build trust with client stakeholders through thoughtful recommendations
Bring forward insights that shape ICP frameworks, methods, and IP
Strengthen consulting maturity across the broader team

Senior Consultants may develop alongtwo equally valued pathways:

Strategic path : structuring problems, shaping client direction, and guiding strategic recommendations.
Specialist path : bringing depth of expertise(e.g., MRM, automation tools, etc.) to elevate solution feasibility and quality.

This Creative Operations Senior Consultant role is focused on upstream& downstream creative operations—working with internal brand,designand marketing teams to define how workflows, how teams collaborate,content orchestration,and how platforms enable studios withscalable, efficient, and insight-driven ways of working.

You’llbe a trusted strategic advisor, shaping creative operating models,optimizing workflows, and leading high-impact client engagements.

You’llbringdeepunderstanding of in-house creative teams and the processes that support concepting, design, and delivery—building systems that avoid bottlenecks and burnout.

You willalsohave a solid understanding of production and adaptation.

Key Responsibilities:

Deliver consultancy across billable and non-billable projects focused on upstream creative operations.
Lead the design and delivery of operating models, workflow strategy, delivery processes, and platform configurations (ex:Celtra, Pencil,Gen AI etc).
Combine deep subject matterexpertisewith broader consulting capabilities to shape end-to-end solutions.
Act as an internal advisor and peer reviewer for Strategy & Consulting (S&C) colleagues, and a subject matter resource for client partners.
Stay ahead of trends in creative process innovation, including automation, AI, and integration with Studio Ops and Content Studio teams.
Help build client relationships, expanding ICP’s network and ensuring alignment with decision-makers and budget holders.
Mentoring,coaching and professional development support for practice members

Best Practices, Industry Analysis and Thought Leadership

Contribute todevelopmentof playbooks, templates, and strategic frameworks.
Collaborate with the S&C team to produce domain-specific industry insights and best practices.
Drive thought leadership byidentifyingtrends, surfacing continuous improvement opportunities, and aligning creative operations with related ecosystems (e.g., production, DAM, automation).

Hard and

Soft Skills:

Hard Skills

End-to-end content production workflow design (brief→creation→approval→distribution)
Asset lifecycle management (versioning, localization, archival)
Expertise in process mapping, systems thinking, and documentation
Multi-channel content orchestration (social, web, paid, CRM outputs)
Resource allocation modeling across creative teams and vendors
Identify,documentandvalidatebusiness requirements
Reduce bottlenecks andeliminateredundant steps in content creation cycles

Soft Skills

Clear and confident communicator who simplifies complexity
Systems thinker with structured, solution-oriented problem-solving skills
Comfortable navigating ambiguity and defining order
Self-motivated, organized, and accountable to timelines

Collaboration:

Partner with clients, vendors, and global internal teams to drive creative operations transformation.
Work cross-functionally with ICP colleagues—including client partners, solution leads, and COE teammates—to deliver seamless, aligned solutions.

Client Facing Engagements:

Lead strategic engagements related to creative operations transformation.
Confidently manage senior client…