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Service Desk Engineer I — Fast-Paced IT Support
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-08-22
Listing for:
Resolution Technologies, Inc.
Full Time
position Listed on 2026-08-22
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Resolution Technologies, Inc. is seeking a Service Engineer (Tier
1) to deliver timely, professional technical support to Consulting clients.
You will be the first contact for end users, troubleshoot common hardware, software, Microsoft 365, and networking issues, and ensure a high standard of customer experience. You will assess issues, resolve when possible, escalate complex problems, maintain ticket ownership, document steps, and meet SLA expectations.
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