Admissions Information Systems Specialist,Lead Job Atlanta area,Georgia USA,IT/Tech

Admissions' Information Systems Specialist, Lead Student Success Office of Undergraduate Admissions

The Office of Undergraduate Admissions seeks an experienced Information Systems Specialist, Lead to support the technology infrastructure that drives recruitment and application processing. This position is responsible for the day-to-day execution of CRM (Slate) and Banner operations, ensuring data accuracy, efficient workflows, and timely processing ofadmissions-related information. The role supervises the Data and Technology Team at the task level and implements technical processes as directed by the Director of Processing and Technology.

WHAT

MAKES THE Office of Undergraduate Admissions A GREAT PLACE?

Generous benefits, including health, dental, vision, tuition assistance, retirement, etc.
A knowledge-sharing organization that works collaboratively with diverse partners.
Professional development opportunities and mentorship
A rapidly growing center within an academic setting

HERE IS WHAT YOU WILL DO

Essential Duties & Responsibilities CRM Operations and Configuration

Execute and monitor daily CRM activities, including rules,workflows, imports, and data updates, as directed by the Director.
Configure forms, uploads, and queries in Slate to support recruitment and application processing needs.
Perform data integrity checks and resolve errors in Slate and Banner systems including Axiom.
Conduct annual Banner testing and assist with system updates and maintenance.
Ensure orate with the Director to ensure all Slate componentsthat students interact with meet ADA accessibility standards andcomply with university accessibility guidelines.

Data Integrity and Quality Control

Implement processes to ensure accurate and timely data entry forprospects, applicants, admits, and confirmed students.
Run quality control reports and reconcile data discrepanciesaccording to established standards.

Technical File Management and System Maintenance

Manage technical file imports and data exchanges from external sources (e.g., test scores, transcripts) following established procedures.
Monitor automated jobs and troubleshoot failed imports or processing errors.

Team Supervision, HR Coordination, and Training

Provide daily direction and task-level supervision to the Dataand Technology Team, including two Information Systems Specialists(Intermediate) and one Enrollment Services Assistant.
Monitor team productivity and ensure adherence to timelines and quality standards.
Develop and maintain user guides and training materials for CRMprocesses.
Conduct training sessions for admissions staff on system functionality and updates.

Qualifications :

Minimum Requirements:

Bachelor's degree and three years of related experience; or acombination of education and related experience.

Preferred Hiring Requirements:

Five years of experience in information systems or enrollmenttechnology, including supervisory responsibilities; or an equivalent combination of education and related experience.
Strong technical skills in CRM systems (Slate preferred) and student information systems (Banner).
Ability to create and maintain queries, reports, and workflowswithin CRM platforms.
Excellent written and verbal communication skills for training and documentation.
Ability to manage multiple priorities in a fast-paced environment.
Knowledge of admissions processes and university policies.

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Admissions Information Systems Specialist, Lead