Data Center Operations

Position: *Future Opportunities - Data Center Operations
Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market.

The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and Service Now. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Job Overview

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Join Milestone! Data Center Operations employees are key players in powering the backbone of cutting-edge Data Centers! You'll be responsible for supporting installs, troubleshooting and maintaining servers, while playing a vital role in keeping critical operations running smoothly and seamlessly. Experience the thrill of hands-on work in a dynamic, tech-driven environment where your efforts directly impact the success of state-of-the-art data infrastructure.

Data Center Technician L2:

How You Will Make a Difference:

• Support installs, troubleshooting, and maintenance of servers, networking equipment, and cabling
• Use command-line tools on Linux and client-specific systems for diagnostics and management
• Provide first-level triage and support debugging IT hardware issues
• Manage server repair queue, execute hardware repairs, and supervise custom builds/reworks
• Coordinate with partner teams and support vendor visits on-site

What You Will Need to Succeed:

• Minimum 2 years of experience in data center operations or IT infrastructure support
• Knowledge of PC and server hardware
• Proficient with Linux command line and common UNIX tools
• Strong communication skills and ability to switch between technical and interpersonal tasks
• Physically capable of lifting/moving 50+ pounds; self-motivated with a detail-oriented mindset

Data Center Technician L3:

How You Will Make a Difference:

• Support installs, troubleshooting, and maintenance of servers, networking equipment, and cabling
• Use command-line tools on Linux and client-specific systems for diagnostics and management
• Provide first-level triage and support debugging IT hardware issues
• Manage server repair queue, execute hardware repairs, and supervise custom builds/reworks
• Coordinate with partner teams and support vendor visits on-site

What You Will Need to Succeed:

• Minimum 4 years of experience in data center operations or IT infrastructure support
• Knowledge of PC and server hardware
• Proficient with Linux command line and common UNIX tools
• Strong communication skills and ability to switch between technical and interpersonal tasks
• Physically capable of lifting/moving 50+ pounds; self-motivated with a detail-oriented mindset

Data Center Logistics Associate L1:
How You Will Make a Difference:

• Work on a team of logistics specialists who work together and independently as required
• Maintain strict inventory control and conduct accurate system transactions
• Ensure accurate and timely shipments and receipts
• Transport inventory by hand, material handling equipment (i.e. forklifts or pallet jacks), and box truck (No commercial driver's license required) by all safety procedures and
• protocol
• Complete other duties that may be assigned as required with consideration for quality, safety, and efficiency
• Commit to excellence in your contribution to overall Service Delivery
• Align with our Milestone Core Values of a Sense of Urgency, Collaboration, Open Honest Respectful Communication, Do What We Say, and going Above and Beyond

What You Will Need to Succeed:

• High School Diploma or GED equivalent
• Minimum 1 year of operations or material handling experience in a warehouse, manufacturing, or distribution center environment
• Ability to work with instruction as part of a larger team
• Initiative to complete tasks as assigned independently of the team
• Agility to manage changing workload priorities as directed
• Ensure a positive, respectful, and professional attitude in everything you do
• Competency in understanding and performing workplace safety basics Good written and verbal communication skills
• Inventory control skills, manage priorities and workflow Computer, iPad, and iPhone literate
• Proficient in Windows, Apple (Mac and iPad) and peripheral devices
• Experience driving forklift or electric pallet jack experience
• Motor Vehicle Record (MVR) will be required prior to operating any company vehicle onsite

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills,…