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Product Support Manager — AI-Driven, KPI-Focused
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-08-28
Listing for:
National Information Solutions Cooperative, Inc.
Full Time
position Listed on 2026-08-28
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
National Information Solutions Cooperative, Inc. (NISC) seeks a Product Support Manager to lead the Accounting and Meridian platform support teams, guiding performance, workload, coaching, and KPIs.
You will partner cross-functionally to improve products and processes while fostering a collaborative, customer-focused culture. With 8+ years in software or technical support and strong SQL, you will mentor staff, manage escalations, and drive continuous improvement across support channels and
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