Senior UX Researcher

THE POSITIONOur roster has an opening with your name on it

Fan Duel is seeking a highly motivated and experienced individual to join our UX & Design team as a Senior UX Researcher. You'll take part in meaningful work and real-life projects as you gain an in-depth look into the inner workings of one of the world's premier sports-technology & entertainment companies. You'll learn from some of the most innovative and experienced minds in the industry and improve your knowledge of User Experience processes in a fast-paced environment.

Are you passionate about sports and/or gaming? Come join Fan Duel on our quest to offer the best-in-class sports gaming experience for our customers and fans. This position will support our Sports team.

In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

THE GAME PLAN
Everyone on our team has a part to play

As a Senior UX Researcher on the Sports team, you will collaborate closely with a multi-disciplinary team comprised of Product Managers, Product Designers, Content Designers, Engineers, Marketers, and Analysts to bring user insights to the product design process. In this role you will be required to:

• Demonstrate an advanced understanding of our users and how they engage with our products. Demonstrate a solid understanding of the product under study, including the relevant journeys and user needs and challenges, and the Fan Duel business as a whole.
• Successfully organize, facilitate, and analyze unmoderated and moderated user research, and conduct more complex user research (diary studies, etc.)
• Integrate analytics and experimentation data and ideas into research planning and reporting
• Connect research to the product, including proactively suggesting and conducting impactful research that targets product priorities and gaps in user knowledge.
• Identify areas of improvement across the product and make recommendations for potential solutions based on research recommendations.
• Ensure that research is integrated into strategic conversations, working across teams to align insights with business and user needs.
• Coach junior researchers on stakeholder collaboration and research craft.

THE STATS
What we're looking for in our next teammate

• Minimum of 5+ years of previous User Experience Research Experience.
• Strong knowledge of User Experience Research methodologies and best practices.
• Demonstrated success working as part of a cross-functional team that includes UX Design, Product, and Engineering.
• Strong verbal and written communication skills.
• Knowledge of sports and/or experience working within a heavily regulated industry is a plus.
• Demonstrate working knowledge of AI capabilities and limitations as they apply to user research, including leveraging AI tools to improve efficiency and augment qualitative and quantitative analysis.

Don't check all the boxes? That's okay! We encourage you to still apply if you feel like you possess an adjacent skillet and are interested in learning more about this position.

ABOUT FANDUEL

Fan Duel Group is the premier mobile gaming company in the United States and Canada. Fan Duel Group consists of a portfolio of leading brands across mobile wagering including:
America's #1 Sports book, Fan Duel Sports book; its leading iGaming platform, Fan Duel Casino; the industry's unquestioned leader in horse racing and advance-deposit wagering, Fan Duel Racing; and its daily fantasy sports product.

In addition, Fan Duel Group operates Fan Duel TV, its broadly distributed linear cable television network and Fan Duel TV+, its leading direct-to-consumer OTT platform. Fan Duel Group has a presence across all 50 states, Canada, and Puerto Rico.

The company is based in New York with US offices in Los Angeles, Atlanta, and Jersey City, as well as global offices in Canada and Scotland. The company's affiliates have offices worldwide, including in Ireland, Portugal, Romania, and Australia.

Fan Duel Group is a subsidiary of Flutter Entertainment, the world's largest sports betting and gaming operator with a portfolio of globally recognized brands and traded on the New York Stock Exchange (NYSE: FLUT).

PLAYER BENEFITS
We treat our team right

We offer amazing benefits above and beyond the basics. We have an array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits. We offer generous paid time off (PTO & sick leave), annual bonus and long-term incentive opportunities (based on performance), 401k with up to a 5% match, commuter benefits, pet insurance, and more - check out all our benefits here: Fan Duel Total Rewards.

* Benefits differ across location, role, and level.

Fan Duel is an equal opportunities employer and we believe, as one of our principles states, "We are One Team!". As such, we are committed to equal…