Senior QA Analyst

NOTE

• Candidates Local to Atlanta, GA only
• Work Schedule:
  
  8 to 5 Mon thru Fri;
  Remote but at minimum once a quarter, but more frequently as needed based on project needs.
• Hybrid is required

Under broad supervision, will provide adequate testing feedback to ensure enhancements and changes are operating effectively within the testing environment.

• The Child and Protective Care Services division (CAPS) Senior UAT & Business Analyst reports to the CAPS Sr. Manager of Technical Solutions. Under broad supervision, this role is responsible for leading User Acceptance Testing (UAT), test strategy development, business analysis activities, and quality assurance coordination across CAPS systems and related enterprise applications.
• This position serves as a senior-level quality and business analysis resource responsible for ensuring systems, data, integrations, reporting solutions, and business processes meet business requirements, Federal/State policy standards, and operational expectations. This role bridges the gap between business stakeholders, SMEs, Business System Owners (BSOs), developers, vendors, and testing teams to ensure successful solution delivery and release readiness.
• The ideal candidate is a highly skilled and versatile professional with strong expertise in manual and automated testing, test strategy development, regression suite optimization, defect management, business process analysis, and requirements management. This role requires the ability to operate both strategically and hands‑on, shifting between UAT leadership responsibilities and Business Analyst functions based on project and operational needs.

• Participate in Joint Application Requirements (JAR) and Joint Application Design (JAD) sessions for assigned Change Requests (CRs) and Maintenance & Operations (M&O) initiatives to support requirements gathering, solution validation, and testing readiness.
• Collaborate with business stakeholders, Subject Matter Experts (SMEs), Business System Owners (BSOs), vendors, technical teams, and project managers to analyze, document, refine, and validate business and functional requirements.
• Serve as an individual contributor performing both Business Analyst and User Acceptance Testing (UAT) responsibilities based on project, operational, and organizational needs.
• Develop and maintain comprehensive UAT strategies, test plans, test scenarios, and testing approaches aligned with business objectives,operational priorities, regulatory requirements, and project timelines.
• Review business requirements, functional specifications, system designs, interface documentation, and business workflows to ensure complete and risk-based test coverage.
• Create, execute, and maintain manual and automated test scripts for functional, integration, regression, end-to-end, data validation, and user acceptance testing activities.
• Lead and coordinate UAT activities across assigned projects, including test execution, issue tracking, test evidence documentation, businessvalidation, and release readiness support.
• Partner with vendors responsible for Unit Testing and System Integration Testing (SIT) to improve testing alignment, strengthen overall qualitycoverage, and reduce duplicate testing efforts between SIT and UAT processes.
• Collaborate with project managers, testing teams, business users, and external partners to manage testing timelines, dependencies, risks,deliverables, and implementation of readiness activities.
• Facilitate requirements of walkthroughs, knowledge-sharing sessions, and testing reviews to ensure a clear understanding of business expectations, system functionality, and testing objectives.
• Manage the full defect lifecycle including defect identification, logging, triage, prioritization, escalation, retesting, resolution validation, and status reporting utilizing approved enterprise testing and defect management tools.
• Track, analyze, and communicate testing metrics, execution progress, defect trends, test coverage, quality risks, and UAT results to leadership,stakeholders, and project teams.
• Analyze, review, refine, and enhance existing regression test suites to improve testing efficiency, business-process validation, and overallregression coverage across CAPS systems.
• Lead test automation initiatives by developing automation strategies, identifying automation opportunities, recommending appropriate frameworks and tools, and implementing automated regression testing solutions to reduce manual testing effort and improve quality outcomes.
• Support post-implementation validation, production issue analysis, continuous process improvement initiatives, QA/UAT best practices, and additional CAPS Program Administration activities as assigned.

• Bachelor’s degree in Computer Science, Information Systems, Business, Engineering, Mathematics, or related field; or equivalent combination of education and experience.
• Minimum of five (5) years of experience in…