Devops Engineer

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

We are seeking a
AWS Operations Specialist to manage and maintain our cloud infrastructure and device ecosystems. This is a highly operational, execution-focused role—not an architecture position. The ideal candidate has 2 to 4 years of experience executing infrastructure as code, monitoring environments, and following documented playbooks to keep our systems secure and resilient.

Because this role handles secure environments, candidates must be US Citizens and capable of passing a comprehensive federal background check.

Infrastructure Execution: Run, maintain, and execute existing Terraform and Ansible scripts to deploy and update infrastructure.

Gov Cloud Monitoring: Actively monitor our AWS Gov Cloud dashboards, keeping a close eye on system health, performance metrics, and security baselines.

Mobile Device Management: Manage Android Enterprise kiosk configurations, ensuring secure deployments and smooth device operations.

Incident Response & Triage: Respond swiftly to operational alerts by strictly following our documented team playbooks.

Escalation: Identify anomalies or issues that fall outside established, documented procedures and escalated them accurately to the engineering team.

Citizenship: Must be a US Citizen (required for Gov Cloud infrastructure management).

Background: Must be able to successfully clear a rigorous federal background investigation.

Experience: 2 to 4 years of hands-on experience in a technical operations, Dev Ops, or Sys Admin role.

Technical Familiarity:

Comfort executing/running Terraform and Ansible scripts (writing them from scratch is not required).

Direct experience navigating the AWS Management Console (Gov Cloud experience is a plus, but commercial AWS experience is acceptable).

Familiarity with Android Enterprise or similar Mobile Device Management (MDM) platforms.

Mindset: Highly disciplined, detail-oriented, and process-driven. You take pride in operational consistency and knowing when to elevate.

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As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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