IT Systems Administrator & Help Desk - Japanese Bilingual
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-08-30
Listing for:
Pasona N A, Inc.
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
HelpDesk/Support, Systems Administrator, IT Support, Network Administrator
Job Description & How to Apply Below
Position Overview
An international organization with U.S. operations is seeking an IT Systems Administrator / Help Desk professional to support its IT operations across multiple offices.
This position provides day-to-day technical support to internal users while assisting with system administration, infrastructure, and business applications. This is a great opportunity for an early-career IT professional who is eager to learn and grow within a global organization.
Professional-level proficiency in Japanese and English is required for communication with internal users and stakeholders.
Responsibilities- Provide day-to-day help desk and IT support for U.S. offices
- Troubleshoot hardware, software, network, and system-related issues
- Support and maintain systems and other business applications
- Assist with system administration, configurations, backups, security, and basic infrastructure tasks
- Set up and maintain computers, user accounts, and related IT equipment
- Provide user support and training for Microsoft Office and other business applications
- Document technical issues, solutions, and IT procedures
- Collaborate with IT leadership and internal teams to resolve technical issues and improve IT operations
- Japanese and English
, including verbal and written communication - 0-2+ years of experience in IT support, help desk, system administration, or a related area
- Basic knowledge of computer hardware, software, networks, and operating systems
- Strong troubleshooting and problem-solving skills
- Strong communication and customer service skills
- Ability and willingness to learn new systems and technologies
- Proactive, detail-oriented, and comfortable working independently and as part of a team
- Ability to work Eastern Time business hours regardless of office location
- Experience with or knowledge of Cargo Wise
- Cargo Wise certification
- Experience with Microsoft 365 or similar business applications
- Interest in system administration, IT infrastructure, or automation
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