Advanced Market Research & AI Strategy Director

Advanced Market Research & AI Strategy Director

Location:

Costa Mesa CA, Woodland Hills CA, Grand Prairie TX, Atlanta GA, Tampa FL, New York NY

Hours:

Standard working hours

Travel:
This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

In this role, you will be our internal go-to expert for AI applications related to market research and consumer insights. You'll keep us steps ahead on how Generative AI, predictive analytics, synthetic populations, and advanced data tools are changing corporate planning. You won't just track these trends, you will build them into a practical, multi-year AI research roadmap. Because your work will directly impact our long-term trajectory, you will regularly present these insights and strategy updates to our senior leadership team and the Board of Directors.

• Market Scanning & Industry Synthesis:
  Monitor advanced AI research tools, methodologies, and pilot applications across the industry. Track perspectives from leading market analysts (like Gartner) alongside technology pioneers (OpenAI, Anthropic, Google Deep Mind) and emerging digital health disruptors to benchmark Elevance Health's capabilities.

• Competitive Intelligence:
  Analyze competitor investments, pilot programs, and market positioning. Pinpoint exactly where the healthcare and financial services sectors are successfully using AI to reduce customer effort, streamline onboarding, and improve the overall member experience.

• Roadmap Development & Orchestration:
  Author, own, and execute our comprehensive AI insights roadmap, translating complex technological shifts into practical business opportunities for Elevance Health.

• Executive & Board Reporting:
  Package complex market research methodologies and technical AI concepts into clear, high-impact presentations and strategic narratives tailored for senior executives and the Board.

• Team Architecture & Leadership:
  Design, hire, and manage a specialized insights team from the ground up to support these strategic initiatives.

• Develop and execute IT strategies at the business unit to execute across the enterprise that align with the business unit priorities and those of IT

• Partners with senior planning leaders and executive leadership to create sound multi year plan with clear planning assumptions and accurate financial insights for the IT function

• Monitors and conducts research of related technology and business trends, using data and qualitative performance measures, to advise senior management relative to IT strategy

• Synthesizes annual and multi-year plans to demonstrate tie-back to corporate and CIO-level strategies and goals

• Conduct external research and engage partners across multiple departments within the broader enterprise to frame up potential strategic initiatives for investment or execution support

• Use forecast models and scenario analysis to analyze performance and develop action plans to address emerging market and technological opportunities

• Researches new ventures and prospective service expansion opportunities

• Create executive reports that decipher complex technical issues

• Requires a BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 10 years experience in Data Collection and Analysis, IT Consulting, IT Performance Management, Strategy or Financial Planning, Business Intelligence and Analytics, or Business Process Design; or any combination of education and experience, which would provide an equivalent background.

For candidates working in person or virtually in the…