Cloud Infrastructure Architect – Platform Team Lead

Overview

Mac Stadium is the leading managed Mac cloud solution in the world and is headquartered in Atlanta, GA. We offer the only enterprise-class cloud solution for Apple Mac computers, providing critical infrastructure for iOS and macOS developers at leading tech companies, big enterprises, and more. Mac Stadium is part of an ecosystem where apps and programs are built that are changing the way people live.

It’s likely that numerous apps on your iPhone were built or tested in Mac Stadium’s data centres.

Mac Stadium is seeking a Cloud Infrastructure Architect to join our growing team. Reporting to the VP of Engineering, the Architect will own the architecture that turns our hardware fleet into our service portfolio. This includes our Virtual Private Cloud, storage, and both physical and virtual firewall offerings. Together, these building blocks deliver everything from traditional bare-metal compute to Orka, our Kubernetes-based managed service for Mac virtualization.

The Architect will act as the lead for our Platform team, which supports both private and public cloud solutions for our website, back-office services, and customer-facing managed services. This is a high-leverage role at the intersection of hardware, software, product, and customers: you will be the subject matter expert for how our infrastructure delivers our product features today, and the person charting what it should look like tomorrow.

You will support and augment a team of engineers focused on IPAM, DCIM, Network Automation, Cloud Orchestration, and Service Delivery.

• Engaging with customers and ensuring their specifications, product needs, setups, solution configuration and workflow are understood /optimised from the sales product fit through the onboarding.
• Serve as the subject matter expert for how our existing infrastructure — compute, storage, and network security — delivers our product features.
• Research and define next-generation bills of materials, new system configurations, and other infrastructure-level improvements that drive innovation and improve our customers' experience.
• Own the technical documentation for how our services are delivered on physical infrastructure.
• Meet with strategic customers alongside Product to map their goals onto our existing infrastructure, or define the new infrastructure required to meet them.
• Collaborate with our Network Architect to understand how traffic flows through our systems and what impact that has on our infrastructure choices.
• Lead the Platform team in planning, delivering, and executing on foundational projects
• Collaborate with our Service Delivery team on rack-level design for new and existing hardware.

• BA/BS in Computer Science, Engineering, or a similar field preferred.
• 7+ years in infrastructure engineering or architecture, including 5+ years of hands-on experience with the majority of the technical skills listed below.
• A background designing and supporting physical infrastructure at a public cloud, or at an enterprise operating a private cloud.
• Experience working with hyperconverged platforms for x86 virtualization.
• Experience designing systems that require high-scale, high-performance storage.
• Familiarity with public cloud capabilities such as AWS.
• Working knowledge of physical and virtual firewall platforms and how they are delivered as a service.
• Experience designing infrastructure that underpins Kubernetes-based platforms -- storage, networking, and node architecture.
• Experience with capacity planning and demand forecasting for physical infrastructure.
• Comfort supporting Product in the presentation of technical architecture to customers and translating customer requirements into infrastructure designs.
• Strong technical writing skills, with experience producing architecture documentation and service-delivery guidance.
• Experience evaluating vendors, selecting hardware, and managing platform life cycles.
• Working knowledge of Git Ops and CI/CD driven through Git Hub Actions.

Candidates should have deep, hands-on experience with most of the following:

• Hyperconverged infrastructure platforms (VergeOS, Nutanix,…