GDOT CADD Support Consultant

Description:

Under general supervision, analyzes customer business needs and participates in the planning, design and implementation of new or enhanced systems.

The Georgia Department of Transportation (GDOT) Office if Design & Policy Support s seeking to hire a CADD Support Consultant to assist in the support and implementation of CADD software and work spaces within the Department and assist Department personnel in the development, testing, and implementation of CADD software; primarily Bentley Open Roads Designer and Bentley Open Bridge Modeler with some need to support legacy work spaces for Bentley InRoads and Microstation SS2, CAiCE, and Bentley Micro Station.

Job Responsibilities
"Provide day-to-day user support:
oTroubleshooting user issues submitted via Service Now ticketing system
oSoftware installation as needed for users
oAssist with external user workspace installation

Assist in maintaining the Department s Engineering Software standards and documentation:
Determining best way to use the Bentley software to achieve design or plan preparation goals or the best way to use the GDOT workspace to achieves these goals. The main development here would be the documentation of best practices (like how-to s or workflows).

Develop/conduct CADD software/workspace user training sessions:
Experience is preferred but not required. The candidate will be expected to help develop and put on training as needed.

"Investigate new and emerging CADD technology and make recommendations to Department personnel and management for implementation:

"Document/revise existing and new business processes to meet new/revised CADD software requirements

"Develop CADD software best practices

"Investigate new and emerging CADD technology and make recommendations to Department personnel and management for implementation

Qualifications:

o2-4 years documenting/revising existing and new business processes to meet new/revised CADD software requirements
ocombined experience with the above duties.
o2-4 years experience Department personnel in the development, testing, and implementation of CADD software.
o2-4 years experience working with CADD software (i.e.;
Bentley Open Roads Designer and Bentley Open Bridge Bentley InRoads and Microstation SS2, CAiCE, and Bentley Micro Station)
oPublic sector and/or Transportation experience is strongly preferred.
oTransportation engineering background is a huge plus.
oSome knowledge of Visual Basic is preferred. Python is strongly preferred.