Systems Administrator II; AIM

General Description and Classification Standards

Defines, captures, analyzes business requirements and develops them into Oracle Cloud HCM and/or Oracle Cloud ERP solutions that fit within the business environment and business objectives. This is a fully seasoned professional level (Senior level) capable of carrying out most assignments typical of the profession with limited guidance or review. This level would be considered a promotional level and attainable by any incumbent in a work group who demonstrate the necessary knowledge, ability and performance.

Works under very general supervision. Depending on assignment, may work independently with responsibility for an assigned function or program.

These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned.

• Analyze software requirements, define solution parameters and specifications.
• Gather technical requirements, displaying knowledge of the business environment in defining the customer’s needs
• Application design and development
• Coordinate with the business to provide input for the future enhancements of Oracle HCM and ERP Cloud
• Proficient in developing reports using OTBI, FRS, and BI Publisher.
• Create and manage user accounts, roles, and permissions within Oracle Cloud to ensure secure access to resources.
• Implement and manage backup and disaster recovery strategies for Oracle HCM and ERP Cloud, ensuring data integrity and availability.
• Monitor cloud services for performance issues, applying tuning techniques and optimizing configurations as needed.
• Enforce security best practices, including identity and access management, encryption, and compliance with regulatory requirements.
• Apply patches and updates to cloud services to maintain security and functionality.
• Develop and implement automation scripts (using tools like Terraform or Ansible) to streamline deployments and routine tasks.
• Diagnose and resolve issues related to Oracle Cloud services, providing timely support to users and teams.
• Maintain comprehensive documentation for cloud configurations, processes, and procedures for reference and compliance.
• Work with development teams and other IT staff to support application deployments and integrations in the cloud environment.
• Provide training and support to team members and users on Oracle Cloud services and best practices.
• Collaborate with Oracle on service requests (SRs) to address any product defects or bugs.

Oracle ERP Cloud

• Strong knowledge in Oracle Fusion Financials Cloud, primary skills on AR, GL, FA, PA, AP

Oracle HCM Cloud

• Strong knowledge of Oracle HCM Modules and HR Processes

Selects from multiple procedures and methods to accomplish tasks. May make purchasing or resource allocation decisions within organization guidelines. Apply organizational policies. May interpret organizational policies and recommend exceptions. Establishes work methods, timetables, performance standards, etc.

Regularly offers leadership, guidance, and training to less experienced staff. Acts as a technical resource or mentor to colleagues and may lead or instruct junior employees in advanced or technical roles.

Extensive knowledge of Oracle Cloud (HCM, Payroll, General Ledger, Contracts, Procurement, Payables, Assets, Receivables, Collections, Expenses, Cash Management, Grants Management) and analytics associated with these applications or application suites. Experience in Oracle Cloud HCM / Oracle Cloud ERP

Skills in organizing and presenting information, proposals etc.

Ability to build effective relationships within the City and to train others.

Bachelor’s degree in computer science or engineering (equivalent professional experience may be considered for substitution for the required degree on an exception basis).

Master’s degree in computer science or engineering with 5-8 years of directly related professional work.
2+ years of experience in Oracle Cloud implementation and support

Oracle Cloud…