Program Manager

Responsibilities:
Functional Skills & Competency

• Directs the initiation, planning, execution, monitoring, controlling and close of an entire project and/or all projects within specified program
• Ability to contribute and champion usage of structured project management methodology (to include Waterfall, Agile/Scrum, Iterative, etc.)
• Broad knowledge of application and / or infrastructure development life cycle (SDLC) and other technical management concept, processes, and methodologies
• Lead and direct project managers within specified program to achieve desired deliverable creation outcomes
• Possess IT and formal program/project management knowledge as well as ability to prioritize work and meet deadlines based on logical work breakdown structures aligned to critical path
• Manage program interdependencies, milestones, and critical path
• Analyze, manage, and report program performance - financial reporting, resource allocation, task delegation and stakeholder management
• Analyze multiple types and sources of information to generate insight on program performance
• Demonstrate financial awareness to control costs and think in terms of profit, loss, and added value.
• Help Stakeholders, IT Portfolio Teams, Business Partners and Business Users understand their roles and responsibilities within the project
• Develops and executes an overall program schedule, including tasks, duration, dependencies, and resource assignments
• Controls and tracks changes to scope, time, cost, quality, issues, and risk
• Leads completion of program objective, such as procurement, quality planning, service level agreements, and customer training
• Directs and delegates work effort;
  Requests the needed resources for a program and gets them oriented to work on the project
• Ensures product deliverables quality, such as functional specifications, logical and physical data design, solution design and detailed design, test plans, and completed solution
• Manages vendor relationships according to contract terms and conditions

• Key industry certifications such as CAPM, PMP, PgM, etc., preferred
• Previous airline, travel, and / or transportation industry experience preferred
• Makes value-oriented decisions to achieve strategic business results;
  Ability to be flexible, make quick decisions and seamlessly navigate risks and ambiguity while effectively navigating a dynamic project environment
• Evaluates risks, assess possible outcomes and solutions/solves problems
• Strong interpersonal skills, including the ability to make effective presentations and communicate technical concepts to non-technical clients
• Ability to build and maintain cohesive motivated teams
• Ability to coach and develop subordinates and/or peers; empowering team members with the authority to accomplish project tasks efficiently and with minimal direction
• Strong strategic planning skills
• Excellent written, oral communication, planning, and organizational skills
• Strong track record managing business and IT Projects
• Strong meeting facilitation and negotiation skills
• Strong consulting and customer service skills
• Recognizes and rewards desirable individual and team performance
• Establish good relationships with internal and external stakeholders.
• Take responsibility for actions, projects, and people.
• Take initiative, act with confidence, and work under own direction.
• Focus on customer needs and satisfaction.
• Set high standards for quality to monitor and maintain quality and productivity.
• Gather comprehensive information to support decision making.
• Encourage an organizational learning approach (e.g., learn from successes and failures and seek staff and customer feedback).

All your information will be kept confidential according to EEO guidelines.