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Senior Delivery Leader, Global IT Service Desk & SLAs
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-09-09
Listing for:
FullStack
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
IT Project Manager
Job Description & How to Apply Below
Full Stack is seeking a Delivery Manager to own enterprise application support and BAU enhancements for a global client in the R&D IT space. You will oversee a three-stream support model (L1 service desk, L2 specialists, and minor enhancements) and interface with internal L3 teams across the US and LATAM.
You will manage staffing, budgets, and client relationships from executive sponsor to business-unit managers, all while ensuring SLA attainment and on-time delivery. Remote, US hours.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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