Risk Consulting - Risk Technology - GRC​/IRM Platforms - Manager

Location:

New York, Atlanta, Boston, Chicago, Cleveland, Dallas, Detroit, Pittsburgh, Hoboken, Houston, Los Angeles, McLean, Miami, Minneapolis, North Carolina, Philadelphia, Portland, San Francisco, Seattle, Tampa.

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The risk landscape is continuously changing due to market volatility, geopolitical crises, widespread economic changes, regulatory reforms, and cyber threats. Organizations are increasingly seeking to establish, mature, and optimize risk and compliance activities to manage risk more efficiently and effectively, including providing greater visibility to risks – enabling decision‑making. As risk and compliance programs evolve, organizations focus on greater value from those functions that drive cost savings, efficiency, and insights.

Clients no longer seek isolated technology implementations but end‑to‑end risk solutions that integrate risk processes, data, and technology to simplify governance, automate compliance, and deliver forward‑looking risk intelligence.

As a member of our Risk Technology practice, you will help our clients assess, design, and implement integrated risk management solutions that leverage leading GRC platforms (e.g., Service Now IRM, Archer, Audit Board), EY risk solutions and intellectual property, data and analytics capabilities, and emerging technologies. You will bring functional, technical, deep domain knowledge and strong architectural thinking to help clients achieve measurable business outcomes.

• Lead end‑to‑end Service Now IRM architecture, design, build, and deployment projects.
• Manage and coach on‑shore and offshore team members, developing functional and technical skillsets.
• Drive business development activities: responding to proposals, fostering relationships, and supporting pursuits.
• Oversee day‑to‑day execution and client interactions, managing project scope, timelines, and risks.
• Equip clients with knowledge of Service Now Integrated Risk Management and other leading GRC solutions.

• Strong project management skills to lead a project from start to finish and motivate EY team members.
• Proactively engage with EY team members and clients during service delivery and business development.
• Foster an innovative and inclusive team environment, mentoring junior consultants.
• Build and maintain relationships with client personnel, leading workshops, meetings, interviews, status reports, and presentations.
• Consistently deliver quality client services, monitor progress, manage risk, and keep stakeholders informed.
• Drive high-quality work products within time frames and budget.
• Advise, challenge, and bring relevant insights to clients regarding:
  • EY Risk solutions using GRC platforms like Service Now IRM, use cases, and functionality.
  • Service Now IRM and other risk technology industry practices and roadmaps.
  • Integration of Service Now IRM and other risk technology capabilities into client ecosystems (architecture, integrations).
  • Enabling risk and compliance processes using risk technology capabilities (GRC, analytics, emerging tech).
  • Risk technology solution architecture, including how Service Now capabilities can connect upstream and downstream processes.
  • Delivery models and agile development life cycles.
  • Post go-live support and managed services models.
• Keep abreast of current business and industry trends related to risk technology and client businesses.
• Demonstrate functional and technical capabilities, professional knowledge, and ability to assimilate new knowledge.
• Support business development activities: proposals, level‑of‑effort estimates, statements of work, and client relationships.
• Prepare and deliver client presentations using PowerPoint.
• Lead and support client demonstrations of Service Now IRM and other GRC solutions.
• Contribute to innovative solutions, thought leadership, and internal initiatives.