Business Systems Analyst – AI-Driven Routing Lead
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-09-09
Listing for:
Intuit
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
IT Specialist, IT Business Analyst, Business Systems & Technology Analysis
Job Description & How to Apply Below
Intuit's GBSG Routing RTB team is seeking a Staff Business Systems Analyst to tackle ambiguous, end-to-end routing problems across global contact channel landscapes. This role leads independently, influences technology decisions across stakeholders, and acts as a CUP/CUE and Amazon Connect platform SME for Americas, EMEA, and APac.
You will manage cross-region routing configurations, perform advanced analytics, drive incident response, and proactively apply GenAI tools to accelerate delivery and
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