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Global Software Support Engineer — Troubleshooter & Trainer
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-09-09
Listing for:
KION Group
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Dematic is seeking a Software Support Engineer to provide technical support for software solutions, diagnose and troubleshoot issues, and collaborate with development teams to improve product reliability.
You will handle customer inquiries via phone, email, and chat, document issues, contribute to knowledge base articles, and deliver training sessions. Expect some travel (about 5%) and on-call rotations.
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