Technical Account Manager Job Atlanta area,Georgia USA,IT/Tech

You’ll be joining Adobe on a contract opportunity, employed through Next Deavor.

Benefits You’ll Love

Next Deavor offers health, vision and dental benefits for contract employees Paid sick leave eligibility is contingent on state of residence Optional 401k Plan (excludes employer match) Opportunity to get your foot in the door at a well-established corporation, with potential for extended or permanent full-time employment

Become a Key Player as a Technical Account Manager

You will act as the technical advocate for assigned accounts, ensuring customers realize value from enterprise products and services. You will coordinate with account management, support, consulting, Tech‑Ops and engineering stakeholders to resolve technical issues and drive proactive services. This is an onsite role with travel to customer sites mainly in the United States during the contract (05/29/2026–11/26/2026).

Here’s How You’ll Make an Impact on the Team

Deliver pro‑active and preventative services to improve customer IT operational health
Provide pro‑active notifications about upcoming releases and potential impacts
Lead and guide customers through complex environment changes
Coordinate and drive resolution of customer technical issues with support, engineering, and consulting teams
Handle scheduled and unexpected technical issues and incident follow‑up
Run customer status calls, regular service reviews, and reporting

Here’s What You’ll Need to Be Successful in This Role

Multi‑year experience in complex enterprise IT environments in consulting, support, account management, or development roles
Customer‑facing experience on enterprise projects
Very strong written and verbal communication skills and validated presentation experience for high‑profile customer calls and meetings
Proficiency in analytical problem solving, project management, cross‑boundary collaboration, impact and influence, and product & technology expertise
Bachelor’s degree in Computer Science, Engineering, or equivalent

Here’s What Else Might Help You Out

Experience with Adobe DX Solutions, specifically Marketo Engage (Marketo Engage Expert Certification/Business Practitioner Certification)

Pay Range

$36.36 - $45.45/hour

Ready to Make Your Mark?

This role may fill quickly. Submit your resume to be considered.