Director Product Counsel

Candescent is a forward-thinking technology company transforming how financial institutions deliver Intelligent Banking experiences. We unite digital banking, account opening, and branch solutions that power and connect digital banking, account opening, and branch solutions—creating seamless engagement across digital, remote, and in-person channels.

Our Experience‑Led, Intelligence‑Driven approach combines human‑centered design with data, automation, and cloud‑based innovation. Built on an API‑first architecture, our extensible ecosystem enables institutions to adapt quickly, integrate easily, and unlock new opportunities for growth—turning every customer interaction into a moment of clarity, confidence, and connection.

Candescent is seeking an experienced and business‑minded Director, Product & Regulatory Counsel to lead legal support for our product, governance, privacy, and emerging technology initiatives. This highly visible leadership role serves as a strategic advisor to executive leadership, product management, engineering, information security, and compliance teams, helping ensure that our products and business operations meet evolving legal and regulatory requirements within the financial services industry.

The ideal candidate combines deep expertise in banking and fintech with a practical, solutions‑oriented approach. This leader will drive legal governance programs, oversee artificial intelligence (AI) governance initiatives, lead regulatory compliance for products, and manage a team of international attorneys. The role requires exceptional judgment, strong relationship‑building skills, and the ability to translate complex legal concepts into actionable business guidance.

• Partner closely with Product, Engineering, Security, Compliance, and business stakeholders to provide strategic legal guidance throughout the product lifecycle.
• Advise on regulatory requirements impacting digital banking products, payment solutions, customer data, artificial intelligence, and emerging technologies.
• Ensure products and business practices comply with applicable federal, state, and international laws, regulations, and industry standards.

• Lead negotiation and drafting of strategic technology, integration, and partnership agreements.
• Collaborate with business partners to align legal, technical, operational, and commercial objectives in complex transactions.
• Develop and maintain contract templates, legal standards, and negotiation playbooks to support scalable growth.

• Oversee regulatory compliance; lead team focused on AI and privacy compliance
• Oversee developing, implementing, and maintain AI policies, standards, and governance frameworks.
• Manage the company’s AI inventory and risk assessment processes.
• Partner with Information Security, Product, Compliance, and Technology leaders to evaluate AI‑related risks and opportunities.
• Serve as a key member of the AI Governance Committee and support executive and Board‑level reporting on AI governance activities.

• Develop and maintain global privacy policies, procedures, and compliance frameworks.
• Advise on data protection obligations related to products, vendors, customers, and partners.
• Draft and negotiate Data Processing Agreements (DPAs), privacy terms, and related documentation.
• Monitor and assess emerging privacy regulations and provide guidance on compliance requirements.

• Lead enterprise risk‑management effort
• Create and maintain practical legal playbooks, guidance documents, and training materials covering product risk, privacy, AI governance, and commercial contracting.
• Identify legal and regulatory…