Bentley CADD Support Consultant

Our client is seeking a Bentley CADD Support Specialist to support the implementation, maintenance, testing, and day-to-day use of CADD software and work spaces across the Department.

The ideal candidate will have hands-on experience supporting Bentley Open Roads Designer and/or Open Bridge Modeler
, along with experience in CADD application support, troubleshooting, workspace implementation, standards, documentation, and business processes.
Transportation or public-sector experience is strongly preferred.

• Provide day-to-day CADD application and user support, including troubleshooting issues submitted through Service Now
  .
• Install and configure CADD software for users as needed.
• Assist internal and external users with CADD workspace installation and configuration.
• Support the development, testing, and implementation of CADD software and work spaces.
• Support primarily Bentley Open Roads Designer (ORD) and Bentley Open Bridge Modeler (OBM).
• Provide support for legacy environments and applications, including Bentley InRoads, Micro Station SS2, CAiCE, and Bentley Micro Station
  .
• Assist in maintaining GDOT engineering software standards, procedures, and technical documentation.
• Develop CADD best practices, how-to guides, workflows, and other user documentation.
• Determine effective ways to use Bentley applications and GDOT work spaces to accomplish engineering design and plan-preparation objectives.
• Document and revise business processes to accommodate new or updated CADD software requirements.
• Assist with developing and conducting CADD software and workspace training sessions.
• Research new and emerging CADD technologies and make recommendations regarding potential implementation.
• Collaborate with Department personnel on CADD software improvements, testing, implementation, and support.

• 2–4 years of professional CADD software experience.
• 2–4 years of experience supporting the development, testing, and/or implementation of CADD software.
• 2–4 years of experience documenting or revising business processes related to CADD software requirements.
• Hands-on experience with one or more of the following:
• Micro Station SS2
• CAiCE
• Experience troubleshooting CADD software, work spaces, configurations, or user issues.
• Ability to develop clear technical documentation, best practices, workflows, and user guidance.
• Strong communication and problem-solving skills.

• Public-sector and/or Department of Transportation (Use the "Apply for this Job" box below). engineering experience or background.
• Experience supporting Bentley CADD environments within transportation or civil engineering organizations.
• Experience developing or delivering CADD software training.
• Python experience is strongly preferred.
• Knowledge of Visual Basic is a plus.

We are particularly interested in candidates who have worked in a transportation engineering CADD environment and understand both how Bentley applications are used by designers and how to support the underlying software, work spaces, standards, configurations, and workflows
.