Solution Architect

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Full details of the job.

Vacancy Name

Vacancy Name Solution Architect

Requisition No

Requisition No VN4573

Time Type

Time Type Full Time

Location

Location Atlanta Office

Additional Location

Country

Country United States

Find purpose in each day while contributing to a workplace revolution! People Science. People Answers.

SHL is seeking a Solution Architect to play a pivotal role in shaping, positioning, and transitioning SHL’s SaaS talent solutions for enterprise and global clients. Acting as a bridge between commercial, product, and delivery, you will own solution design from initial discovery through proposal and into seamless deployment handover. This role requires strong talent assessment, talent management, workforce strategy, or HR technology expertise and the ability to quickly build fluency across SHL's assessment, talent intelligence, and platform offerings.

You will operate as a trusted advisor, ensuring solutions are scalable, commercially sound, and deployable within client ecosystems.

• Guide and assist structured discovery engagements to identify client objectives across talent acquisition, development, mobility, and workforce planning.
• Use consultative questioning to uncover business challenges, stakeholder priorities, desired outcomes, decision criteria, and success measures before recommending solutions.
• Diagnose client environments including HR processes, technology landscape, data flows, and operating models.
• Partner closely with Sales, Account Management, Deployment, and Professional Services to align on solution intent and delivery feasibility from the outset.
• Operate as a strategic partner to sellers, helping shape discovery, solution positioning, customer recommendations, and next-step strategy.
• Translate business problems into clear solution hypotheses aligned to SHL’s SaaS capabilities.

• Architect end-to-end solutions across SHL’s portfolio, including assessment platforms, insights, integrations, and services.
• Translate client needs into practical solution recommendations by balancing assessment science, platform capabilities, delivery feasibility, scalability, commercial considerations, and reuse of proven solution patterns.
• Define solution architecture covering assessment strategy, platform configuration, integrations, data flows, security, and deployment approach.
• Collaborate with Product and Engineering teams to assess roadmap alignment and manage expectations on future capabilities.
• Design and deliver compelling solution walkthroughs, demos, and narratives that resonate with both technical and non-technical stakeholders.

• Partner with Business Development Managers and Account Directors to shape commercial proposals, including solution scope, assumptions, pricing inputs, and associations.
• Articulate clear value propositions and ROI narratives tied to measurable talent and operational outcomes.
• Help with RFPs, client presentations, and executive briefings with confident, credible solution positioning.

• Ensure a clean and structured handover to Deployment and Customer Success teams, including documented solution designs, assumptions, and risks.
• Participate in internal solution reviews and kick-offs to maintain continuity from presales into delivery.
• Act as a point of escalation during early deployment to protect solution integrity and client…