ServiceNow Intern - Summer
Listed on 2026-09-16
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IT/Tech
IT Support
We encourage candidates to apply for no more than three internship opportunities within a 90-day period. Our recruiting team will review your application and ensure you are considered for the opportunities that best align with your skills and interests.
There’s something really inspiring about the idea of innovators teaming up to build something incredible. If you agree, then you might be a perfect fit for a tech job at Cox!
We are seeking a motivated and detail-oriented intern to join our Service Now Support and Operations team. This internship offers an excellent opportunity to gain hands-on experience with Service Now, a leading IT service management platform. The intern will assist in providing technical support, managing operations, and ensuring the smooth functioning of the Service Now system.
What’s In It For You?We value your time and potential. At Cox, you’ll be exposed to meaningful and challenging work.
You won’t be left alone to figure things out. You’ll have a team of supporters (plus an assigned program mentor) who will show you the ropes, guide you to excellence and cheer you on.
You’ll experience real accountability to develop your professional skills.
You’ll expand your network and professional toolbox through exposure to senior leaders.
You’ll help us build a bold future that is sustainable, accessible and inclusive.
Assist in the daily operations and maintenance of the Service Now platform.
Provide technical support to end-users, troubleshooting and resolving issues promptly.
Collaborate with team members on new features and updates.
Monitor system performance and generate reports to identify areas for improvement.
Document processes, procedures, and best practices for future reference.
Participate in team meetings and contribute to operations planning and execution.
College student pursuing a bachelor's degree in Computer-Science, Engineering, Information Systems or related discipline with a GPA of at least 3.0
Motivated self-starter with strong interpersonal skills
Excellent communication and interpersonal skills.
Eagerness to learn and adapt to new technologies and processes.
Strong analytical, creative thinking and problem-solving skills
Foundational understanding Microsoft Office 365 software products
Foundational understanding of a software development language
Foundational understanding of cloud applications
Ability to work independently as well as in a team-oriented environment
Ability to work in a fast-paced environment with dynamically changing priorities
Comfortable with relying upon judgement in carrying out responsibilities
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