Dynamics 365 F&O Application Support Lead

Functional & Production Support

• Provide Level 2/3 support for D365 Finance & Supply Chain operations across:

• Source-to-Pay (S2P)

• Order-to-Cash (O2C)

• Record-to-Report (R2R)

• Project-to-Fixed Assets (P2FA)

• Acquire-to-Dispose (A2D)

• Troubleshoot application, workflow, integration, batch, and data issues while driving root cause analysis and permanent resolution.

• Coordinate and support end-to-end Month-End, Quarter-End, and Year-End close activities.

• Monitor critical financial processes, batch jobs, and integrations to ensure timely and successful close execution.

• Partner closely with Finance and business stakeholders during critical close periods.

• Administer D365 environments through Lifecycle Services (LCS) and Power Platform Admin Center (PPAC).

• Manage Production, UAT, FUT, SIT, Development, and Data Migration environments.

• Execute environment refreshes, restores, cloning, migrations, and operational readiness activities.

• Lead production deployments during planned maintenance windows.

• Execute code releases, configuration migrations, and application deployments using Azure Dev Ops.

• Manage change governance, implementation planning, testing coordination, validation, and rollback procedures.

• Plan and execute D365 One Version updates, platform releases, hotfixes, and emergency patches.

• Perform impact assessments, regression testing coordination, and post-deployment stabilization activities.

• Support and monitor integrations, including:

• DMF

• Dual Write

• Dataverse

• Electronic Reporting

• Document Routing Agent

• Azure Services

• Middleware Platforms

• Third-Party ISVs

• Administer Azure resources supporting D365, including:

• Storage Accounts

• Key Vaults

• Managed Identities

• Service Principals

• Application Registrations

• Certificates

• Connectivity Components

• Monitor application health, batch processing, integrations, and overall environment performance.

• Maintain operational runbooks, support documentation, and monitoring processes.

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.