Sr. Business Analyst - SRBIZA

Job title:

Business Analyst

Max vendor rate: ####/hr

Work Location:

Onsite - Atlanta, GA or Minneapolis, MS

MRO Business Analyst / Functional SME Leading North American Airline Tech Ops

We are seeking an experienced MRO Business Analyst / Functional SME with deep airline maintenance and engineering domain expertise to support leading North American airline Tech Ops initiatives, including business process transformation, MRO system modernization, and TRAX-related programs. The candidate will act as the bridge between business stakeholders and technology teams, driving process improvement, requirements definition, and solution design across the MRO value chain.

• Lead workshops and interviews with business stakeholders across Tech Ops functions.
• Document and analyze current-state (AS-IS) processes and define future-state (TO-BE) processes.
• Gather, prioritize, and manage functional requirements for MRO initiatives.
• Support MRO platform implementations/migrations (e.g., TRAX, RAMCO, SCEPTRE, AMOS, SAP MRO).
• Analyze and optimize processes across:
  • Maintenance Planning & Scheduling
  • Line Maintenance
  • Base Maintenance / Heavy Checks
  • Materials & Inventory Management
  • Procurement & Supply Chain
  • Engineering & Reliability
  • Warranty Management
  • Technical Records
• Work with business and IT teams to define integrations, data requirements, workflows, and reporting needs.
• Support testing, UAT, training, and change management activities.
• Identify automation and AI opportunities to improve operational efficiency and KPI performance.

• 8+ years of Business Analysis or Functional Consulting experience in Airline MRO/Tech Ops.
• Strong understanding of airline maintenance operations and MRO business processes.
• Experience with one or more MRO platforms:
  • TRAX
  • SCEPTRE
  • AMOS
  • RAMCO
  • SAP MRO/EAM
• Experience in process mapping, requirements management, gap analysis, and solution design.
• Ability to engage effectively with business SMEs, maintenance personnel, planners, supply chain teams, and IT stakeholders.
• Strong documentation and stakeholder communication skills.

• Experience supporting large-scale MRO transformation or migration programs.
• Knowledge of FAA regulatory processes, Airworthiness Directives (ADs), Service Bulletins (SBs), maintenance compliance, and technical records management.
• Experience with inventory forecasting, parts management, and AOG processes.
• Familiarity with Agile delivery methodologies.
• Prior experience in a major airline Tech Ops organization preferred.

• Business Process Analysis
• Requirements Gathering & Management
• MRO Domain Expertise
• Top 3 skills:
  • Business Analysis / Requirement Management
  • Airlines Operations and MRO experience (Products like Trax, SCEPTRE, AMOS etc.)
  • Strong Communication skills