Manager, Resource Management Technology

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today's most important industries. Our growth is driven by delivering real results for our clients. It's also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it's no wonder we're consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Seramount, Fair
360 and others. If you're as passionate about your future as we are, join our team.

KPMG is currently seeking a Manager, Resource Management Technology to join our Talent & Culture Technology and Data organization.

Responsibilities:

Support the execution of the Resource Management (RM) technology roadmap and governance processes in close collaboration with RM operations, Pricing, Talent & Culture, Digital Nexus, and other key stakeholders

Serve as business owner for Certinia and related RM solutions, aligning technology capabilities with staffing, workforce planning, and business needs

Manage technology initiatives from concept through deployment and support, including requirements, prioritization, testing, stakeholder engagement, change management, training, and adoption

Translate business requirements into scalable solutions and drive delivery of system enhancements, integrations, automation, reporting, and data-quality improvements; manage release planning, upgrades, user acceptance testing, hypercare, defect triage, issue resolution, and stakeholder communications to maintain operational continuity

Partner with RM and functional teams to establish operating procedures, governance frameworks, business processes, and technology standards for RM; partner with leadership to define key performance indicators, operational metrics, and dashboards that support decision-making and workforce planning

Oversee system security, user access, data governance, integrations, and compliance with firm policies and standards; identify operational pain points and recommend process or platform improvements to improve talent deployment, user experience, and operational efficiency

Act with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environment

Qualifications:

Minimum four years of recent experience in resource management, workforce planning, process improvement, product management, technology implementation, business operations, or a related field

Bachelor's degree from an accredited college or university; minimum six years of equivalent experience may be considered

Experience with enterprise technology, business transformation, or resource management initiatives, preferably in professional services; prior experience with resource management, staffing, professional services automation, talent management, or reporting platforms;
Certinia, Pro Finda, Workday HCM, PowerBI, and Sales Force experience is highly desirable

Proven ability to translate complex business objectives into practical and technical solutions, define business priorities, and manage multiple initiatives simultaneously; strong knowledge of governance, process design, change management, stakeholder engagement, and business operations; demonstrated ability to influence leaders and align diverse stakeholders without direct authority

Excellent written, verbal, presentation, and executive communication skills. Strong analytical, problem-solving, and decision-making skills, including using data to support recommendations; knowledge of professional services staffing, workforce planning, talent deployment, or RM operations preferred

Applicant must be…