Principal Product Manager - Platform Security

Principal Product Manager - Platform Security

Pager Duty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the Pager Duty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, Pager Duty is the industry standard for organizations scaling resilient, autonomous operations.

Notable customers include Chipotle, Cloudflare, Docusign, Fox, Nvidia, Salesforce, Spotify, Zoom and more. We are growing rapidly and hiring top talent with leading AI skills across engineering, sales, product, marketing, and beyond as we build the leading digital operations platform.

Pager Duty is seeking a Principal Product Manager, Platform Security to own the strategy and execution of how we secure, harden, and defend our Operations Cloud platform. This role sits within our Product Development organization and reports to the Sr Director of Product, Platform & Partners.

This is a senior individual contributor role. You'll bring the same rigor to security that a great PM brings to a product: deep customer empathy, structured threat modeling, clear risk tiering frameworks, and a bias toward measurable outcomes. You'll also be the connective tissue between Product, Engineering, IT, and Legal, ensuring security strategy translates into engineering execution and customer trust. This role owns the full lifecycle from recommendation to implementation to operations.

You'll be the decision-maker on risk acceptance, control exceptions, and incident escalation in real-time.

The ideal candidate has operated at the intersection of product management and security engineering in a later-stage B2B SaaS environment. You've owned security architecture decisions end-to-end, built security infrastructure, and have the credibility to influence both product roadmaps and engineering practices without formal authority.

• Define and evolve Pager Duty's platform identity and security architecture — trust boundaries, authentication and authorization models, and secrets management frameworks
• Admin experience and admin console for enterprise and security administrators
• Build and maintain a security review process so product teams bring security into roadmap decisions early, not as an afterthought
• Own the security platform roadmap
• Provide security and secure-design leadership to other product teams across the portfolio

This role owns a portfolio of platform security surfaces that includes:

• Identity & Permissions platform — the authentication and authorization foundation for both human users and AI agents, spanning roles, scopes, and delegated access as agentic workflows become first-class actors on the platform
• Security products — customer-facing capabilities such as IP Allow list and SCIM, extending the set of controls enterprise customers need to adopt Pager Duty at scale
• Admin experience — the tooling administrators use to configure, audit, and govern their Pager Duty environment, with opportunity to improve clarity and self-service
• Partner security and governance — the shared services, primitives, and audit surfaces that every partner team builds on
• Partner with executive leadership to align security strategy with company-level trust and resilience targets

The opportunity is to bring these surfaces together into a coherent platform so security decisions and actions happen faster, customers can govern their own environments with confidence, and product teams have primitives they trust and actively build on.

• 10+ years in B2B SaaS in roles spanning…