Supervisor, Global Field Engineering
Listed on 2026-09-27
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IT/Tech
IT Specialist -
Management
IT Specialist
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role...This position reports to the Director of Global Field Engineering and is responsible for the timely and professional support of a 24x7x365 broadcast environment. The Supervisor provides oversight of Live Production Incident Management and Request Fulfillment processes, manages a team of broadcast and IT support professionals, and ensures a seamless transition of On-Air issues and project activities between shifts. The role is based in Atlanta, GA (East Point Location) with a minimum of three days per week in-office and requires frequent domestic and occasional international travel.
The Supervisor must maintain technical proficiency to assume a hands‑on engineering role in remote field environments when operational needs demand, including the ability to physically lift and move equipment weighing 50 pounds or more.
Supervises a team of field engineers providing 24/7 broadcast and IT services in support of live sports and news productions. Manages incident response, scheduling, staffing, and process improvement across field operations while serving as a technical resource and escalation point for complex live events. Accountable for shift performance, service level delivery, and the ongoing development of a high-performing field engineering team.
YourRole Accountabilities... Team Management
- Supervise a team of 10+ field engineers providing 24/7 broadcast and IT services to support live sports and news broadcasts globally.
- Oversee recruitment, onboarding, and development of team members to adapt to evolving workloads and technology.
- Conduct regular performance reviews and foster a collaborative, inclusive, and high-performance work environment.
- Ensure compliance with processes and identify service improvement opportunities.
- Minimum three days per week in-office to engage operations leaders, plan staffing, and strengthen cross-functional partnerships.
- Assist the Director in setting strategy and department goals aligned with News & Sports priorities.
- Coordinate with News & Sports Planning and peers to develop field deployment assignments and improve resource efficiency.
- Drive adoption of MFP (REMI) kits and workflow changes with minimal disruption to ongoing operations.
- Implement new field technology and best practices in line with WBD global strategies.
- Frequent travel to sports and news events to evaluate live productions, consult with clients, and identify execution efficiencies.
- Ensure field gear readiness ahead of key production events.
- Align scheduling resource availability with commercial objectives to maximize revenue opportunities.
- Assume hands‑on engineering role during remote productions when required, including setup, operation, and troubleshooting of contribution and broadcast equipment.
- Serve as escalation point and technical resource for field engineers on complex or critical productions.
- Maintain current working knowledge of field broadcast technologies to remain deployable as a…
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