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Salesforce Business Analyst/Admin
Job in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-10-05
Listing for:
VDart Inc
Full Time
position Listed on 2026-10-05
Job specializations:
-
IT/Tech
IT Business Analyst, CRM Systems & Management, Business Systems & Technology Analysis, Data Analyst -
Business
CRM Systems & Management, Business Systems & Technology Analysis, Data Analyst
Job Description & How to Apply Below
ob Role :
Salesforce BA + Admin
Location :
Atlanta GA (Local preferred)
Duration:
Long-Term Contract JD
Experience:
8+ years of Business Analyst experience with strong Salesforce Administration knowledge across Sales Cloud, Service Cloud, and nCino.
We are seeking an experienced Salesforce Business Analyst with 5+ years of experience in requirements gathering, business process analysis, solution design, and stakeholder management. The ideal candidate will act as a bridge between business and technology teams, translating business needs into Salesforce and nCino solutions while leveraging Salesforce Administration knowledge to support platform enhancements and adoption.
Key Responsibilities & Skill Requirements
- Collaborate with business stakeholders to gather, analyze, document, and prioritize business requirements.
- Utilize Salesforce Admin knowledge to configure and support users, roles, profiles, permission sets, validation rules, flows, reports, and dashboards.
- Conduct workshops, process mapping sessions, gap analysis, and solution discussions.
- Create business requirements documents (BRDs), user stories, process flows, acceptance criteria, and functional specifications.
- Work closely with Product Owners, Developers, QA teams, and Administrators throughout the project lifecycle.
- Support backlog grooming, sprint planning, UAT, release validation, and change management activities.
- Analyze and optimize Sales Cloud, Service Cloud, and nCino business processes.
- Support data analysis, data quality initiatives, reporting, and business metrics tracking.
- Understand Salesforce integrations, APIs, security model, and Agile delivery methodologies.
- Strong communication, stakeholder management, problem-solving, and analytical skills.
- Salesforce Business Analyst Certification (Preferred)
- Salesforce Certified Administrator
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