Senior CCaaS Architect & AI Solutions Leader
Listed on 2026-10-06
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IT/Tech
AI Engineer (Applied/Software)
Capgemini is seeking an experienced Contact Center Solutions Architect to lead the design and modernization of enterprise CCaaS platforms in a global setting. The role blends CCaaS architecture, AI-driven customer experiences, and pre-sales leadership to drive business outcomes through modern engagement technologies.
The candidate will guide end-to-end CCaaS implementations, oversee discovery workshops, GTM efforts, and collaborate with sales and delivery teams to ensure client success in a
Join us at Capgemini as our next Senior CCaaS Architect & AI Solutions Leader in Atlanta, GA, United States.
This is a genuine opportunity to take on the Senior CCaaS Architect & AI Solutions Leader role at Capgemini.
As a Senior CCaaS Architect & AI Solutions Leader, you will play an important part at Capgemini in Atlanta, GA, United States.
We invite applications for the Senior CCaaS Architect & AI Solutions Leader position located in Atlanta, GA, United States.
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