Claims Adjuster - Bodily Injury

Who we are

Nirvana is on a mission to harness the power of data to revolutionize commercial insurance and enable a safer world. We are bringing innovation into the legacy, trillion-dollar commercial insurance industry. We have developed predictive models that use real-time IoT data from billions of connected devices, allowing us to better understand and price risk. Our AI-driven platform changes how an insurance company operates with personalized risk scoring, faster underwriting, modernized claims, and proactive, data-driven insights to help customers prevent accidents.

We’re serving thousands of fleets and have more than doubled our written premiums year over year. Our data moat is growing with more than 30 billion miles of telematics data, leading to more predictive models and new insights into reducing risk. Altogether, our loss ratio, efficiency, and customer experience redefine what can be done in the industry.

With $270+ million raised, including our Series D in December 2025, we’re accelerating growth with strong support from top-tier VCs including Lightspeed, General Catalyst, and Valor.

Born as a spinout of Nirvana and backed by the same investors, Vega Claims (AI native insurance claims solution) is building from the ground up to modernize the $250B global market. We are bringing a new era of intelligence to the claims industry with an AI-native platform designed to turn claims into a competitive advantage. By unifying disparate data sources and automating complex adjudication tasks, Vega enables carriers and MGAs to move from reactive processing to proactive resolution.

Partners see a reduction in cycle times and a decrease in loss adjustment expenses (LAE), while delivering a seamless, transparent experience for policyholders.

For too long, the claims process has been a “black box” of manual workflows, fragmented data, and administrative friction.

About the role

Vega Claims is growing rapidly and we are opening our Active Talent Pipeline for Claims Adjusters. We believe the best hires happen through relationships. We’re building a roster of top-tier talent so that when our next expansion phase hits, we’re ready to move instantly. If you have a passion for technical excellence and want to be part of an AI-native future, you’ll play a critical part in creating a world-class claims experience by managing first and third party bodily injury claims and their associated physical damage.

We’re a distributed team across the US, Chile, and India, with offices in San Francisco, CA, Columbus, OH, New York, NY, and Atlanta, GA.
This role is a hybrid position going into the Atlanta office.

What you’ll do

• Analyze coverage based on the facts of the loss

• Make informed liability decisions, including consideration of comparative negligence

• Collaborate with claims leadership on severity losses, reserve adjustments and claim evaluations

• Evaluate settlement demands

• Negotiate settlements with first and third party claimants as well as attorneys

• Utilize data available to drive focus on claim trends

• Handle special projects or additional duties assigned related to your role as an individual contributor of the claims organization

About you

• 7+ years of experience in commercial auto claim adjudication, with at least 5 years handling injury severity losses

• At least 3 years of carrier commercial claims experience

• Has experience handling claims up to $250k FDV

• Active adjusters license in home or designated home state

• New York licensing required within first 3 months of employment

• Consistently exceeds targets including, but not limited to, cycle time and recovery rates

• Strong written and oral communication skills with the ability to lead negotiations

• Bias-to-action – you’re not afraid to get your hands dirty and stretch yourself

• Owner mentality – take accountability for your actions and results

• Customer centric working style

• Strong collaborator with team members across the country and the world

• Successfully able to work in high-growth & ambiguous start-up environments

• College degree or minimum of 10-years of claims experience

Bonus if you also have these

• 5+ years of carrier commercial transportation experience

• Litigation experience

• Independe…