Medical Translator

Overview

Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1

• Student Loan Repayment Assistance & Reimbursement Programs

• Family-focused benefits

• Wellness incentives

• Ongoing mentorship, development, and leadership programs

• And more

Job Summary

The Foreign Language Medical Translator translates, reviews, proofreads, and delivers hospital documents and materials from English into an assigned target language to support effective communication with patients, families, and other stakeholders. This role uses computer-assisted translation tools and established language resources to ensure linguistic accuracy, consistency, and quality across translated materials. The position also supports translation project coordination, interpretation services, quality improvement, and organizational initiatives related to language access and service excellence.

Primary Duties and Responsibilities

Translation and Language Services

• Translates, edits, and formats hospital documents into the target language using computer-assisted translation (CAT) tools and programs, such as SDL Trados
• Translates materials that may include medical record forms, patient and family education materials, marketing materials, and other organizational documents
• Consults appropriate language resources during the translation process to ensure linguistic accuracy and consistency throughout translated materials
• Reviews, proofreads, and edits translations using CAT tools and programs
• Updates and maintains the hospital's translation memory to promote consistent vocabulary, terminology, and style across translated materials

Translation Project Coordination and Documentation

• Assists in prioritizing translation projects and completing work according to established priorities and timelines
• Assists with tracking and coordinating translation projects using CAT tools and programs
• Maintains accurate records of translation projects, including project name, English form number and type, requestor, date requested, and project status
• Provides timely updates to translation requestors regarding project status and potential delays in delivery

Interpretation and Customer Service

• Provides customer service and support to individuals requesting translation services
• Provides consecutive and/or simultaneous medical interpretation services for limited English proficient (LEP) patients and/or families and hospital staff
• Communicates effectively with managers, clients, customers, patients, families, staff, and other stakeholders regarding translation and interpretation services

Quality Improvement and Professional Development

• Supports and participates in the continuous assessment and improvement of the translation services program
• Participates in hospital-wide quality improvement activities related to interpretation and translation services
• Participates in educational and professional development opportunities to support professional growth and service excellence

Collaboration and Organizational Integration

• Collaborates with hospital operating unit leaders and Emory University academic departments to support the integration of clinical quality management, regulatory compliance, patient safety, and risk management efforts across Emory Healthcare
• Presents information and responds to questions from managers, clients, customers, and the general public

Metrics, Data, and Quality Reporting

• Maintains knowledge of relevant organizational metrics, including QPS goals, drive/watch metrics, and other operational metrics used by applicable rating and ranking systems
• Reviews key metrics, identifies trends, discusses findings with hospital leaders, and supports improvement opportunities
• Provides input on clinical quality data strategy in collaboration with data analytics and information technology teams
• Reads, analyzes, and interprets human services periodicals, professional…