Supply Chain Manager

Job Summary

The Supply Chain Brand Manager serves as the end to end supply chain leader for their assigned brand, with accountability across distribution, procurement, quality assurance, finance, and culinary partners. This highly collaborative role acts as the primary conduit between brand leadership and the centralized supply chain organization, ensuring alignment of strategy, priorities, and execution.

As a key member of the brand’s leadership team, this role is responsible for clearly communicating supply chain strategy, risks, and opportunities to brand leadership, franchisees, and cross functional stakeholders. The Supply Chain Brand Manager plays a critical role in brand decision making, providing subject matter expertise and data driven insights while driving key initiatives forward and holding stakeholders accountable for timely, high quality deliverables.

This position requires a balance of tactical execution and strategic leadership, navigating urgent day to day supply chain challenges while also identifying and advancing longer term capability improvements that strengthen the brand and system as a whole.

GoTo Foods consists of 7 restaurant and specialty brands with independent leadership, marketing, R&D and operations teams, serviced by a centralized procurement, analytics, distribution/logistics and quality assurance capabilities. The Supply Chain Brand manager is the link between these two organizations acting as the expert on both their Brand as well as the centralized supply chain services.

• Build strong working relationships, trust, and credibility with key stakeholders within the Brand (including Franchisees) and GoTo Foods to understand priorities and influence outcomes.
• Lead a supply chain management lifecycle for all promotions, new offerings, supply changes, and similar projects.
• Promote product supply security directly and via planning resources to ensure successful day to day restaurant operations
• Partner with the Brands Marketing & Operations teams, Corporate Communications, and Distributors to provide regular Supply Chain updates to Franchisees.
• Provide a high level of accessibility to quickly react to unexpected challenges.
• Understand end to end Supply Chain strategies (Distribution, Procurement, Quality and Supplier Safety, Inventory, Systems, Costs and Communication) and represent these strategies to others.
• Understand and support both Brand and GoTo Foods wide business models, strategies, and priorities.
• Help inform and execute strategic priorities and initiatives for GoTo Foods Supply Chain.
• Indirectly lead a 3rd party core planner that will focus on managing critical items for the brand.
• Participate, as needed, in Franchisee Advisory Council meetings for your brand.

• Required Education
  • Bachelor's degree
• Preferred Education
  • Bachelor’s degree concentration in Supply Chain or Business Administration
  • Graduate Degree

• Required Experience
  • 5 years professional work experience
  • Demonstrated history/experience in:
    • Building relationships
    • Communicating effectively to stakeholders in different parts of the organization
    • Managing projects with broad stakeholder groups
    • Working effectively in high pressure situations
  • Experience in supply chain planning, forecasting, and execution management
• Preferred Experience
  • Food service Experience at a Brand, Distributor or Supplier
  • Manufacturing, Freight Management or Supply/Demand Planning Experience

• Proficient in meeting facilitation, written and presentation skills
• Proficient in Microsoft Excel and Power Point (pivot tables, lookup, effective presentation creation)

• Project Management Certification (preferred)

• May be required to travel up to 25% of the time