Planner, Supply Chain​/Logistics, Distribution​/ General Warehouse

Planner

Competitive compensation & career growth

Key responsibilities:

• Coordinate receiving and dispatching activities in accordance with customer and company procedures
• Ensure inbound and outbound orders are processed accurately and in a timely manner to meet service and quality KPIs
• Use warehouse and planning systems as required to support efficient workflows
• Manage quality-related issues on behalf of customers, including service and stock discrepancies
• Work closely with customers and carriers to ensure delivery requirements are met
• Collaborate with Shift Leaders and Operators to optimize warehouse workflows and efficiencies
• Ensure customer orders are accurately entered and maintained within the system
• Support timely picking, loading, and unloading activities
• Ensure systems are used effectively to maintain smooth product flow into and out of high-bay storage areas
• Act in accordance with procedures to maintain product quality standards, including temperature control and damage prevention
• Communicate deviations from process, quality issues, or service risks to customers, carriers, and internal teams
• Prepare agreed-upon reports and maintain regular communication with customers
• Perform other duties as assigned

• Assist with operational tasks as required by the site
• Support colleagues with assigned tasks as needed
• Help maintain a clean, safe, and organized work environment
• Continuously identify opportunities for operational improvement

• High school diploma or equivalent required
• Associate degree or equivalent training preferred

• Minimum of 2 years of experience in planning, logistics, or warehouse operations
• At least 3 years of experience using Microsoft Office applications (Word, Excel, Outlook)
• Experience using SharePoint or similar systems preferred
• Intermediate or higher computer proficiency required

New Cold provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing or presence of a medical condition (including cancer and genetic characteristics), or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

New Cold expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is absolutely not tolerated.