PL Site Logistics Manager

Job Title

3PL Site Logistics Manager

Physical & IT Flows / Supply Chain Operations

Professional Products Division (Salon Centric)

Atlanta, GA (Union City, GA)

Director – 3PL Operations

Salon Centric, a subsidiary of L’Oréal USA, is the premiere distributor in the United States of salon professional products. Through its hundreds of stores, national field sales force, and sub‑distribution network, Salon Centric promotes the finest professional beauty brands and educates stylists on the latest products and trends.

As the Site Logistics Manager, you will hold direct tactical accountability for the operational excellence of our distribution centers managed by Third‑Party Logistics (3PL) partners. You are the bridge between Salon Centric’s strategic goals and the 3PL’s execution. Your mission is to drive operational efficiencies, ensure seamless stock integrity, and maintain high‑performance KPI delivery. You will not just monitor; you will actively steer the 3PL provider to meet our rigorous standards for punctuality, quality, and productivity by embodying the “Lead Enable” spirit.

• Vendor & Performance Management
  • Service Provider Stewardship:
    Serve as the primary on‑site liaison to the 3PL provider, ensuring strict adherence to the Statement of Work (SOW) and Service Level Agreements (SLAs).
  • Performance Tracking:
    Lead daily/weekly operational reviews. Supervise performance through the monitoring of daily KPIs, identifying gaps, and mandating corrective action plans.
  • Relationship Management:
    Foster a culture of trust and partnership with 3PL site leadership, moving beyond a “vendor‑client” relationship to a collaborative model.
• Operational Excellence & Flow Oversight
  • End‑to‑End Flow:
    Manage the tactical execution of inbound and outbound processes, including appointment scheduling, yard management, and critical load coordination.
  • Process Optimization:
    Conduct regular floor walks to identify bottlenecks and drive continuous improvement. Implement “benchmark” practices from the global L’Oréal network.
  • Proactive Resolution:
    Identify and resolve potential delays or discrepancies before they impact the customer. Work with Customer Care to troubleshoot aged orders.
• Inventory Integrity & Systems Alignment
  • Systems Synchronization:
    Act as the business owner for the technical solution. Ensure data integrity and synchronization between SAP, Manhattan WMS, and other ERP solutions.
  • Inventory Reconciliation:
    Execute daily inventory reconciliation between Manhattan and SAP. Perform deep‑dive root cause analysis on stock inaccuracies to guarantee 100% alignment.
  • System Interface Monitoring:
    Act as the liaison to L’Oréal IT. Monitor interfaces (PGI, Orders, ASN’s, Inbound Confirmations) and resolve SAP issues preventing order processing.
• Financial Stewardship & Compliance
  • Budget & Risk Analysis:
    Review weekly/monthly spending (OT, maintenance, consumables). Provide full‑cost analysis to identify risks and opportunities within the logistics budget.
  • Asset & EHS Management:
    Maintain the L’Oréal asset register and ensure proper preventative maintenance (PM). Partner with the 3PL to maintain audit readiness and ensure hazardous waste procedures (Clean Harbors) are followed.
• Leadership & Strategy
  • Labor & Capacity Planning:
    Review weekly labor plans to flatten demand and align resources with forecasts.
  • Strategic Reviews:
    Co‑lead Monthly Business Reviews (M ) and Quarterly Business Reviews (Q ) with 3PL leadership and Supply Chain Finance.
  • Training & Development:
    Oversee 3PL functional capability and knowledge management regarding the Manhattan WMS and L’Oréal standards.

• Education:
  
  Bachelor’s degree in Supply Chain, Logistics, or a related field (or equivalent experience).
• Experience:
  
  Minimum of 2–5 years of progressive experience in Distribution Center operations, supply chain analytics, or network operations.
• Technical Proficiency:
  Strong proficiency in MS Excel (VLOOKUP, Pivot Tables, Macros). Good understanding of WMS solutions (Manhattan preferred).
• Mindset:
  Pragmatic, solution‑driven, and KPI‑oriented.

• Advanced…