Planning & Stock Control Supervisor

Key responsibilities:

Position Overview

We are looking for a Planning & Stock Control Supervisor to control and co-ordinate all activities associated with receiving and dispatching goods in line with New Cold company and customer requirements, standards and service levels. This person will create and develop a professional culture on site, in line with our New Cold values and ensure that a positive attitude to Health & Safety is embedded within the team on site.

The Planning & Stock Control Supervisor will perform all activities related to the function of stock management. They are responsible for maintaining stock management KPI’s according to Operational Service Agreements (OSA), Inventory Accuracy KPI’s and stock alignment between New Cold’s customer stock management system (ERP) and WMS (MLS).

• Utilize New Cold’s inventory systems according to company and customer standards while managing quality issues on behalf of the customer.
• Work with customers and haulers to ensure customer delivery requirements are achieved and loading and unloading is completed in a timely manner.
• Act as a liaison for System Operators, Planners, Yard Operators, and the Dispatch Shift Leader to ensure optimum workflows and efficiencies take place across warehouse activities.
• Train and indirectly manage the team in line with New Cold company policy and ensuring company and customer standards are met.
• Partner with managers and supervisors on improvement initiatives to reduce cost and/or improve customer service.
• Monitor and react to KPI results, partnering with the Site Manager to identify and share continuous improvement opportunities.
• Document software and hardware bug detection and report issues to the IT-WMS Super User.
• Act in line with company and customer procedures ensuring quality of product is maintained according to customer requirements.
• Communicate quality issues, services issues and risks with customers, haulers and New Cold team.
• Ensure costs are controlled and inline with budget expectations while a safe and healthy work environment is maintained and all company and customer KPIs are achieved.
• Escalate and communicate customer issues to warehouse operational staff to ensure quick resolution.
• Manage and maintain stock accuracy between New Cold’s customer inventory control system and New Cold’s WMS system (MLS).
• Assist the operation as required by the site, including:
  • Assist colleagues in carrying out tasks as required.
  • Support Business Development initiatives as required.
  • Continuously look for areas of improvement.

We are seeking motivated and forward-thinking individuals who thrive in collaborative and fast-moving environments. Our ideal candidate has:

• 3+ years of experience in operational, stock control, customer service, and/or planning leadership.

• Bachelor’s Degree in related field of study.

• A supportive and collaborative environment.
• The opportunity for professional growth in a fast-scaling, international company.
• The chance to have real impact and innovate alongside other bright minds.
• The challenge of transforming the future of cold storage and food logistics.
• A strong commitment to employee well-being.

New Cold provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, medical condition (including cancer and genetic characteristics), or service in the military. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.

New Cold expressly prohibits any form of unlawful employee harassment or discrimination based on any of the characteristics mentioned above. Improper interference with the ability of other employees to perform their expected job duties is absolutely not tolerated.