Elevator Purchasing Ops Analyst

Elevator Purchasing Operations Analyst

The Elevator Purchasing Operations Analyst is responsible for coordinating the purchasing requisitions, inventory management, repair and exchange programs, and operational support of elevator parts and components across service, repair, modernization, and installation activities. This role serves as the primary liaison between field operations, vendors, repair facilities, warehouses, and internal stakeholders to ensure timely parts availability, accurate inventory control, effective project execution, and continuous process improvement.

The position combines purchasing coordination, inventory management, project management, supplier management, and operational support responsibilities while driving efficiency, cost control, and service excellence throughout the organization.

Key Responsibilities

• Manage procurement activities for elevator parts, components, boards, drives, and related materials to support field operations, modernization projects, repairs, and maintenance activities.
• Issue and manage purchase orders, monitor supplier performance, negotiate pricing, and ensure timely delivery of materials and services.
• Support technicians, supervisors, and project teams by sourcing parts, researching part numbers, identifying alternatives, and resolving material shortages.
• Coordinate and oversee board and drive repair and exchange programs, including inventory management, repair tracking, replenishment, workflow prioritization, and stakeholder communication.
• Maintain accurate inventory records, asset tracking, and inventory databases within ERP, Salesforce, and other business systems.
• Monitor inventory levels, usage trends, and demand forecasts to optimize stock levels and minimize operational downtime.
• Conduct inventory audits, cycle counts, and reconciliation activities to ensure inventory accuracy and accountability.
• Coordinate shipping, receiving, material verification, returns, warranty claims, repair shipments, and vendor returns.
• Collaborate with field operations, service teams, modernization teams, warehouse personnel, vendors, and leadership to support project execution and operational requirements.
• Track and communicate parts availability, order status, repair progress, and delivery schedules to stakeholders.
• Support project planning and execution by coordinating material requirements, tracking procurement milestones, and resolving supply chain issues.
• Analyze purchasing, inventory, supplier, and operational performance data and prepare reports, recommendations, and improvement initiatives.
• Develop and maintain standard operating procedures, documentation, and process improvements related to purchasing, inventory control, repair operations, and parts management.
• Partner with Finance and Accounts Payable to reconcile purchase orders, invoices, and inventory transactions.
• Ensure compliance with company policies, quality standards, safety requirements, and inventory control procedures.
• Stay current on elevator industry products, technologies, manufacturer updates, and supply chain trends.

Required Qualifications

• Associate's or Bachelor's degree in Business, Supply Chain, Procurement, Operations, Engineering, or a related field preferred.
• 3+ years of experience in purchasing, inventory management, supply chain, operations, project coordination, or related functions.
• Experience in the elevator industry or a related mechanical, electrical, construction, or industrial environment preferred.
• Knowledge of elevator components, boards, drives, and repair processes preferred.
• Experience with ERP systems, Salesforce, inventory management systems, or similar business platforms.
• Proficiency in Microsoft Office, particularly Excel.
• Strong organizational, analytical, and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Ability to manage multiple projects, priorities, and deadlines simultaneously.
• Strong attention to detail and commitment to data accuracy.
• Reporting and data analysis skills.
• Experience with process improvement and change management initiatives.

Working Conditions

• Primarily office-based with regular interaction in warehouse, inventory, and…