TM Uptake Management Specialist

• Support the Senior Manager of TM Uptake Management on allocation and capacity optimization for export trades from North America
• Develop allocation management initiatives and processes aligned with the multi-year strategy
• Assess business performance, analyze root causes, and support development of processes and tools for allocation and capacity management
• Manage allocation and capacity for designated ship systems and trades
• Create voyage and customer allocations aligned with TM Pricing & Steering
• Manage and optimize vessel utilization within Region RNA across trades and Geo Forms for full and MT containers
• Liaise with ship planners regarding space-related topics and operational restrictions
• Liaise with QSCs on vessel balancing and PTO topics
• Cooperate with TM Pricing & Steering on booking development and market conditions
• Align with Area Commercial Steering
• Predict voyage utilization and booking developments
• Handle special cargo approval applications, shipment acceptance, and waitlists
• Prioritize cargo during overbooking based on commercial rules, operational considerations, and costs
• Coordinate ad hoc schedule adjustments and optimizations with Voyage Control, Fleet Support Center, and Regions
• Participate in stakeholder meetings and discussions
• Back up other team members as needed
• Report to the Manager/Senior Manager Allocation Management

• Bachelor's degree required; preference for degrees from a Maritime Academy, Business Administration, Supply Chain, Logistics, Transportation, or a related field
• Previous operational experience within the shipping, logistics, or transportation industry required
• Sales Steering experience preferred
• Strong understanding of Hapag-Lloyd's global product portfolio, network, and partner offerings
• Comprehensive knowledge of Hapag-Lloyd applications, including FIS and Qlik View
• Advanced proficiency in Microsoft Office Suite, particularly Excel and Power Point
• Ability to analyze data and make informed business recommendations
• Ability to take ownership of responsibilities and drive results independently
• Strong communication and interpersonal skills with the ability to collaborate across multiple teams and stakeholder groups
• Excellent negotiation, influencing, and decision-making skills
• Ability to develop, implement, and improve processes, concepts, and organizational structures
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
• Team-oriented, proactive, and customer-focused approach
• Fluent in spoken and written English
• Flexibility to work outside standard business hours, including weekends and holidays, as business needs require
• Ability to engage and collaborate with diverse internal and external stakeholders

Demonstrates expertise in allocation and capacity management within the shipping and logistics industry, with a strong focus on optimizing vessel utilization and developing processes aligned with strategic goals. Proficient in data analysis and stakeholder collaboration to drive informed business decisions and enhance operational efficiency.

• Allocation Management
• Capacity Optimization
• Data Analysis
• Stakeholder Collaboration
• Process Improvement

• Data Analysis
• Allocation Management
• Capacity Management
• Vessel Utilization Optimization
• Operational Process Development
• Sales Steering
• Negotiation Skills
• Decision-Making Skills
• Organizational Skills
• Multitasking

• Strong Communication
• Interpersonal Skills
• Team-Oriented
• Proactive Approach
• Customer-Focused

• Shipping Industry
• Logistics
• Transportation
• Maritime Academy
• Supply Chain

• Microsoft Office Suite
• Excel
• Power Point
• FIS
• Qlik View