Electric Vehicle Field Service Technician- Atlanta, GA- Weekends

Electric Vehicle Field Service Technician
- Atlanta, GA
- Weekends

Join Orange EV, a fast‑growing manufacturer of electric vehicles that are better for the earth, people, and the bottom line. Make a difference in the world as part of a company leading the electric vehicle revolution.

A regional Field Service Technician will be responsible for performing Field Service activities for all local Orange EV Vehicles. This individual will diagnose, repair, and provide root‑cause analysis; evaluate Remote Monitoring System data to identify possible performance concerns as well as study vehicle utilization; accurately record all Service work and develop pertinent reports; collaborate with customers and third‑party service providers; provide technical support for sales and marketing efforts;

perform field upgrades or retrofits; facilitate tool and parts warehousing. With assistance from the Service Team, the Service Technician will plan and execute a complete Service strategy for the region.

• Understand the complete vehicle at a systemic/component level to effectively diagnose and repair
• Represent Orange EV in the utmost professional manner
• Utilize the Remote Monitoring System and the Service Record Keeping System to determine a service plan and prioritize customer needs
• Accurately record all service activity in the service record‑keeping system
• Communicate with customers and third‑party service providers to aid in diagnosis or issue escalation and promote the most efficient repair scenario
• Work with the site manager and the electrician regarding the logistics of charging infrastructure location, cost, and timing
• Evaluate conversion vehicle candidates and prepare a thorough report on the condition
• Support Customer Technicians and Third‑Party Service Providers with ancillary repairs
• Provide a secure remote location for tools, parts, and other necessary items
• Deliver Operator and Maintenance training in addition to sales and business development support
• Travel as required for initial training and to meet service team goals and customer needs

• High School Diploma; related technical degree preferred
• One or more years’ experience in the automotive or electrical industries
• Intermediate to advanced‑level experience with MS Office Suite, including Excel, Word, and TEAMS
• Knowledge of principles and processes for providing superior customer service
• Analytical approach to problem solving
• Ability to routinely lift up to 50 lbs at waist level and occasionally up to 75–100 lbs
• Ability to squat, sit, lie under, or climb on the vehicle routinely
• Ability to handle many functions at one time and adapt to rapidly changing priorities and schedules
• Ability to set and prioritize goals and achieve them according to a schedule
• Ability to execute and follow through on instructions given by the supervisor
• Excellent written communication skills, including composition, spelling, and punctuation

Entry level

Full‑time

Management and Manufacturing

Truck Transportation

Orange EV is an Equal Opportunity Employer and seeks diversity in candidates for employment.

EEO Employer W/M/Vet/Disabled/Sexual Orientation/Gender Identity