Sr Business Planning Manager

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Are you a designer, builder, and change agent? Are you passionate about creating a high-performance growth culture? Are you motivated by a diverse and inclusive environment that unleashes the potential in everyone, everywhere?

Come join the Global Talent team as we help write a new story for Visa and reimagine the world of work.

As Visa works to create a future where everyone can thrive, the Global Talent team is working to ensure that Visa has the capabilities, talent and culture to enable the company and its employees, everywhere, to thrive. We need subject matter expertise, experience, passion, creativity, and grit to collaborate with others to build the right talent strategies for Visa and roll up our sleeves to roll them out, driving impact and outcomes for our business and our people.

The Sr. Manager of Global Talent Business Planning & Operations (BPO) reports to the Sr. Director of Global Talent Strategy & Planning, and will be responsible for driving operational excellence and strategic alignment across the Global Talent organization. This role leads core business planning processes, optimizes our talent operating model, and champions a cohesive 'One Talent' culture with a Gen-AI first mindset to enhance productivity, efficiency, and employee engagement.

Acting as a central point of coordination, the Sr. Manager of Global Talent BPO partners with stakeholders across Global Talent, the People Team, and Corporate Affairs to ensure seamless execution of BAU operations, deliver accurate and actionable reporting, and implement process improvements that bring transparency, agility, and measurable outcomes to the organization.

• Core Business Planning
  • Manages BAU Talent operations by leading BPO coordination across Global Talent subfunctions (Talent Acquisition, Talent Management & Development, Learning, Organizational Design, Employee Experience, and Talent Enablement), and People Team/Corporate Affairs.
  • Provides BPO support when needed for Organizational Design and Employee Experience teams.
  • Responsible for monthly and quarterly reporting - coordinates and delivers SVP OKR reporting, including quarterly updates for senior leadership. Prepares monthly progress reports with key metrics for senior leadership.
  • Leads and manages AOP process, ensuring alignment to Global Talent strategy.
  • Tracks headcount and oversees budget tracking across Global Talent.
  • Coordinates Talent Leadership Team calls, quarterly All Hands meetings, Flash Townhalls, Global Talent communications (monthly video updates, newsletter, announcements, etc) and annual Talent Leadership onsite.
  • Facilitates monthly thought leadership sessions for Talent Leadership Team.
  • Coordinates the Visa Voices process for Global Talent and manages responses/monitors progress.

• Global Talent Strategic Roadmap Management
  • Project manages major cross-functional initiatives with impact across multiple areas of the organization to help ensure delivery.
  • Supports tracking/reporting for strategic, cross-functional initiative tracking (reflected in OKRs).
• Global Talent Culture
  • Establishes and implements ways to facilitate knowledge and best practice sharing across the organization.
  • Develops programs that build a cohesive 'One Talent' organization that focuses on building a culture of curiosity and a GenAI first mindset.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Prior business planning & operations experience preferred.
• Strategic & Analytical Skills - Strategic mindset with ability to translate strategy into execution.
• Operational & Financial Acumen - Strong budget management, resource tracking, and project management skills, with the ability to lead multiple work streams independently.
• Leadership & Collaboration - Exceptional ability to coordinate cross-functional initiatives across multiple stakeholders and partners, foster…