Client Director

Client Director

Join us as a Client Director to play a highly influential role in protecting our clients and growing our business.

Our Client and Broker Engagement (CBE) team manages AIG’s major client relationships across all product lines, as well as driving new business activity. The team serves major clients and broker partners through an elevated, personalized experience – our client-centric framework drives a consistent experience and best practice, while allowing flexibility to meet the client’s needs.

AIG General Insurance has an exciting opportunity for a Client Director in Atlanta. The responsibilities will involve management of key client and broker relationships in the area. A successful candidate will have proven ability to align and influence internal and external stakeholders, is an effective communicator, has the ability to build commitment, and is tolerant of ambiguity. Key attributes for the role include leadership, creativity, collaboration, strong influential skills, presence, vision and broad insurance knowledge.

• Build valuable client relationships with key personnel, including C-suite executives

• Serve as the senior AIG point of contact for key client partners

• Formulate Strategic Action Plans with clients in order to identify critical client focus areas, existing AIG alignment and forward looking opportunities for increased partnership

• Identify and maintain regular collaborative dialogue with key business influencers at major brokerage operations

• Champion new and existing business initiatives working with the Broker Marketing Executive, Broker Marketing Leader, Broker Engagement and Underwriting Business Partners.

• Collaborate with Zonal leadership to ensure Client Centric Focus is integrated into all Zonal sales and business planning

• Develop and implement collaborative marketing strategies to achieve business production and performance goals for the Zone

• Manage account and product portfolio across Distribution and Profit Center resources

• Drive the AIG value proposition and ensure that clients are aware of the array of products, services and solutions (enterprise-wide) available and enhance exposure to AIG

• Develop plans to improve portfolio and account performance, enhance service and strengthen relationships with major account clients

• Deliver results in new business production and cross selling from existing clients in line with set objectives

• Meet or exceed client retention and premium retention goals for Major Account Segment in the Zone

• 10+ years of experience

• Proven client relationship / management experience

• Experience in P&C Insurance

• Ability to build relationships, internally and externally

• Ability to influence brokers, clients, peers, senior executives and staff

• Ability to manage complex global insurance relationships

• Strong financial and accounting skills to effectively engage at the senior management level

• Strong problem solving abilities.

#LI-AIG

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go…