Time Director of Operations

Position: Day Time Director of Operations
Director of Operations - Chick-Fil-A Glenwood Place

Location:

401 Bill Kennedy Way, Atlanta, GA 30316

Compensation:
Competitive salary + performance-based bonuses

Schedule:

Full-time, open availability required between 11am-11pm (including early mornings, late evenings, and weekends)

About Us

At Chick-Fil-A Glenwood Place, operated by III Myles Inc., we are committed to pursuing operational excellence, personal growth, and exceptional guest experiences. Our mission is to create a legacy one guest at a time by investing in our people, perfecting our systems, and serving with purpose.

We are seeking a Director of Operations who will serve as the Operator's right hand - someone who embodies integrity, discipline, and strategic leadership, and who is passionate about building high-performing teams through the lens of Chick-Fil-A's values.

Position Overview

The Director of Operations is responsible for overseeing all daily operations with a focus on results, development, and accountability. This leader ensures every decision supports our mission and the brand standards of Chick-Fil-A and III Myles Inc.

This is not a stepping-stone role - it is a calling for someone fully committed to operational excellence, people development, and sustained growth.

Key Responsibilities

* Execute and maintain Chick-Fil-A and III Myles Inc. standards in all areas of operations, including food safety, guest experience, and speed of service.

* Lead a team of shift leaders, coordinators, and department heads through intentional coaching and accountability systems.

* Drive measurable performance in key metrics: sales growth, labor efficiency, waste reduction, retention, and guest satisfaction.

* Develop future leaders through intentional training, consistent evaluation, and succession planning.

* Partner directly with the Operating Partner to shape long-term strategic initiatives.

* Create a culture of excellence, ownership, and professionalism that reflects Chick-Fil-A's core values both inside and outside the restaurant.

* Manage financial performance and operational readiness with precision and consistency.

Qualifications

Only candidates who meet all of the following will be considered:

* Minimum of 2 years of restaurant management experience (Chick-fil-A experience preferred).

* Proven ability to lead and develop large teams (50+ employees) while maintaining operational excellence.

* Demonstrated success in improving profitability, systems, and team performance.

* Exceptional communication, emotional intelligence, and decision-making skills.

* Deep alignment with Chick-Fil-A's purpose, values, and servant leadership philosophy.

* Strong character and coachability - must model humility, integrity, and accountability.

* Bachelor's degree in Business, Management, or related field preferred but not required if professional experience demonstrates equal capability.

What We Offer

* Competitive salary and performance based bonuses.

* Leadership development directly under a Chick-Fil-A Operator.

* Career advancement opportunities within the III Myles Inc. organization.

* Paid time off, benefits, and leadership retreats.

* A culture built on purpose, excellence, and care.

This position is reserved for leaders ready to operate at a high standard.

To be considered, please submit:

* Your resume detailing relevant leadership experience.

* A cover letter explaining how your leadership style aligns with Chick-Fil-A's purpose.

Only qualified candidates will be contacted for an interview.

Chick-fil-A, Inc. is a family owned and privately held restaurant company founded in 1967 by S. Truett Cathy. The Glenwood Place location opened in June 2016. Devoted to serving the local communities in which its franchised restaurants operate, and known for its original chicken sandwich, Chick-fil-A serves freshly prepared food in more than 2,300 restaurants in 47 states and Washington, D.C.