Associate Director, Admissions Systems & Operations

The Associate Director, Admissions Systems & Operations provides leadership and technical expertise to ensure the efficient functioning of admissions operations and alignment with the goals of the Office of Admissions. Reporting to the Director of Admissions, this role oversees all operational standards, data reporting, and technology needs for the admissions process, serving as the primary liaison to Spelman Technology Services (STS), the Enrollment Management Systems Operations team, and external vendors.

As a member of the admissions leadership team, the Associate Director, Admissions Systems & Operations directs the operations area responsible for processing all undergraduate and degree-seeking applications. This position is recognized campus wide as the expert in admissions operations, with oversight of all processes in Banner and Slate (CRMand application systems). Responsibilities include oversight of data integrity for application entry and processing, retrieving and analyzing data to guide strategic decisions, implementing technologies to improve efficiency, and ensuring accurate and timely reporting for internal and external stakeholders, including the VP for Enrollment Management and the Director of Admissions.

The Associate Director, Admissions Systems & Operations, collaborates closely with the Director of EM Systems Operations on technical and data-related functions, evaluates new technologies, and recommends solutions to enhance admissions operations. Additional duties include supervising the maintenance of the prospect database, coordinating communications with prospective and admitted students via Slate, and serving on college-level technology committees related to ERPandSISsystems.