Director of Guest Services & Housekeeping

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART – Hospitality, Excellence, Appreciation, Respect & Teamwork. This individual is responsible for coordinating and performing housekeeping services to assure a high standard of cleanliness and resident satisfaction. They may be required to supervise other staff positions.

• Coordinate staffing schedules to ensure the proper cleaning of offices, public spaces, and residential apartments.
• Use cleaning chemicals safely and properly in accordance with department guidelines and assure compliance with local, state, and federal safety standards, MSDS, OSHA, EPA and other relevant rules and regulations.
• Coordinate the annual deep cleaning program for apartments.
• Schedule the preparation of apartments for move‑ins.
• Conduct inspection of offices, common space, guestrooms, and residential apartments.
• Maintain inventory control systems for all supplies, chemicals, and equipment.
• Inform the Executive Director of any resident issues or concerns.
• Develop and monitor the housekeeping department budget.
• Prepare resident charges/billing for housekeeping services when applicable.
• May, in consultation with the Executive Director, hire, train, discipline and terminate department employees in accordance with Senior Lifestyle Corporation’s human services policy.
• Participate in the Manager on Duty program.
• Attend all required training, in‑service, and staff meetings.
• Ensure that all company uniform and grooming standards for the department are followed.
• Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
• Maintain a positive and professional demeanor toward residents, visitors, families, and co‑workers.
• Adhere to all policies and procedures of Senior Lifestyle Corporation.
• Perform other duties as assigned.

• Level of Formal Education
  : A High School Diploma or General Education Degree, and one to three years related experience and/or training; or equivalent combination of education and experience.
• Language Skills
  :
  The ability to speak and understand the English language.
• Personal Attributes
  :
  Team player, positive attitude.

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short‑term disability, long‑term disability, and paid time off. All Senior Lifestyle positions are eligible to use Daily Pay, an application that allows you to access your earned but unpaid wages before your next payday. Government requirements or exclusions may apply.