Service Manager - Belle Vista

Company: Dayrise Residential

Reports to: Community Manager

As a Service Manager
, you are the heartbeat of the community’s maintenance operations. You’ll lead with purpose, ensuring the property is safe, functional, welcoming, and beautifully maintained. From preventive care to emergency response, you’ll oversee it all while developing your team and delivering a best-in-class resident experience.

Who is Dayrise Residential? We are a team of professionals who deliver exceptional service and build long trusting relationships with our residents. We create an exciting and inspiring professional environment for team members to excel through collaboration and innovation.

Our Mission: To deliver exceptional service while building long-lasting, trust-based relationships with our residents, partners, and each other. We believe strong communities start with empowered teams, collaborative leadership, and a commitment to doing the right thing—always.

We create an inspiring, people-first environment where innovation is encouraged, ideas are heard, and team members are supported in growing both personally and professionally.

We’re proud to offer a comprehensive rewards package designed to support your life, career, and long-term success:

• Competitive salary
• Generous Paid Time Off
• Company-Paid Holidays
• Medical, Dental & Vision Benefits
• Flexible Spending Account (FSA) & Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• Monthly & Quarterly Bonus Program
• 401(k) Retirement Plan with Employer Match
• Monthly Cell Phone Allowance
• Real opportunities for growth, development, and advancement

• Lead and oversee daily maintenance operations, including corrective, preventive, routine, emergency, and cosmetic maintenance
• Manage the preparation of vacant apartment homes for timely and high-quality move-ins
• Oversee service requests to ensure prompt, professional, and courteous completion
• Partner with the community team to maintain strong curb appeal and overall property cleanliness
• Interview, hire, train, schedule, and supervise service technicians and grounds personnel
• Coordinate and oversee vendor work and ensure quality and compliance
• Order supplies and equipment within budgetary guidelines, with Community Manager approval
• Ensure OSHA standards and all safety protocols are followed at all times
• Proactively identify and report safety concerns to leadership
• Maintain accurate logs, records, reports, and required documentation
• Uphold a professional image, uniform standards, and positive leadership presence
• Execute and manage the property’s ongoing preventive maintenance program
• Participate in on-call rotation and work overtime as needed
• Complete all required training, logs, and reports timely
• Pursue ongoing learning and professional development
• Perform additional duties as assigned by the Community or Regional Manager

• Strong understanding of business concepts, strategic thinking, and operational processes
• Working knowledge of multifamily operations, including maintenance, resident relations, people management, and financial awareness
• Hands-on maintenance expertise, including carpentry, electrical, plumbing, HVAC, painting, drywall, power tools, and general repairs (pools/irrigation where applicable)
• Ability to access and inspect all areas of the community and apartment homes
• Ability to visually inspect property conditions to ensure standards are met
• Clear English communication skills (speaking, reading, writing, and listening) to maintain a safe and effective work environment
• Ability to provide personal tools as required
• 1–3 years of property management experience
• High School Diploma or GED required
• HVAC certification preferred
• Valid Driver's license

Our Company participates in E-Verify and will verify authorization to work in the U.S.

Dayrise Residential is an Equal Opportunity Employer. All Dayrise Residential team members must successfully clear a background investigation to include but may not be limited to: criminal background check, pre-employment drug screening. Must be flexible and able to work varied schedule, including weekends and some holidays as required.